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SBS-3 does'nt switch from USB mode to Network mode

Started by F5AHD, October 14, 2019, 06:19:16 PM

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Anmer

I've assumed your local network address range is 192.168.1.nnn since typing Ping 192.168.1.170 returned a result.

But have you confirmed this by typing IPconfig in the Command window?

And can you see a device with IP 192.168.1.170 connected to the local network in your router admin?

I still believe an SBS-3 failure is unlikely.
Here to Help.

F5AHD

Hello

Perhaps one last action before giving up the search for a solution.

Do you know if there is a dedicated software or utility that allows you to communicate with the SBS ?
Something like Lantronix, but better.

I tried with remote shell or telnet session, but it doesn't work (clearly: it's not Unix). My hope was to re-initialize ethernet on SBS.

In the manual it is clearly stated on page 8 that if USB is used, ethernet is switched off to save power. Perhaps ther is a way to switch Ethernet on over software ?

Vy 73 de F5AHD

Anmer

Quote from: Anmer on October 16, 2019, 10:18:02 AM
But have you confirmed this by typing IPconfig in the Command window?

And can you see a device with IP 192.168.1.170 connected to the local network in your router admin

It would help if you could answer these questions.  I've asked the last one a number of times.

The Lantronix utility has worked everytime I've sent it to an SBS-1eR or SBS-3 user.
Here to Help.

F5AHD

#18
OK will try to open livebox admin console an give you a feedback

F5AHD

#19
Hello

Sorry for the misunderstanding.

So here is the result of IPConfig

Windows-IP-Konfiguration

Drahtlos-LAN-Adapter WLAN:

   Medienstatus. . . . . . . . . . . : Medium getrennt
   Verbindungsspezifisches DNS-Suffix:

Drahtlos-LAN-Adapter LAN-Verbindung* 1:

   Medienstatus. . . . . . . . . . . : Medium getrennt
   Verbindungsspezifisches DNS-Suffix:

Drahtlos-LAN-Adapter LAN-Verbindung* 2:

   Medienstatus. . . . . . . . . . . : Medium getrennt
   Verbindungsspezifisches DNS-Suffix:

Ethernet-Adapter Ethernet:

   Verbindungsspezifisches DNS-Suffix: home
   Verbindungslokale IPv6-Address . : fe80::544d:1ef1:2997:db82%2
   IPv4-Address . . . . . . . . . . . . . . . . : 192.168.1.13
   Subnetzmaske . . . . . . . . . . . . . . . . . : 255.255.255.0

   Standardgateway . . . . . . . . . . . . . . . : 192.168.1.1


I admit I don't understand your request.

The only things we can see with ipconfig are the IP addresses of the PC and router ...

In the admin page of the livebox, SBS is not visible ...

Kind regards

André


Anmer

Thank you.

One further suggestion is for me to remotely connect to your PC and re-run the Lantronix utility with you?  I would like to check for any errors when it is running.
Here to Help.

F5AHD

#21
Ok, explain me how to proceed for remote connection

For the schedule I propose 20:00 hours UTC or when you want after 20:00 hours UTC

Anmer

Here to Help.

F5AHD

Unfortunately today this will no longer be possible. 

On the other hand, tomorrow from 4:00 pm to 10:00 pm when you want, Make a proposal.

Anmer

Tomorrow will be good.  Between 16:00 and 18:00 UTC if that works for you?
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Anmer

Please send me a Personal Message tomorrow when you're available with your RemotePC Access ID and Key.
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F5AHD

this is the gui of remotePC i can see.

[attachment deleted reduce file load]

Anmer

It appears you've configured RemotePC for Always-ON Remote Access.

There's a down arrow to the right.  Does this offer you the option to Provide One-Time Access?

If not, try Disable Now.
Here to Help.

F5AHD

#29
The down arrow is for another account.
DESK-F5AHD now disabled