Help Please .. SBS-1 Showing virtually zero aircraft

[Anmer]

Well done satcom.  There've been a small number of reported cases over the years but I didn't think about that. 

An easy test is take the SBS-1 and laptop outside and down the road.  Or to Ian's.

[IanH654]

Thanks for the suggestions guys, he is nipping round this evening ..

[IanH654]

As an update Anmer at Satcom ..

Looks like its an aerial problem ...    Using the 'suspect' aerial ... very few contacts, similar as to described last night, a couple of lower level flights. Mine got plugged in ...  The high level stuff appeared straightaway ...   The scanner aerial has also been working fine all afternoon. A call to Chris at Kinetic was made and he very helpfully posted out a replacement aerial first class which should be delivered tomorrow.

Thanks to all concerned.

Ian H
& Flydroo

[Anmer]

That's good news.  What confused me was an earlier post saying two different antennas had been used and same result.

I've seen so few reports (in 7 years) of SBS-1 failures, unlike another box I could mention.

[Roadrunner]

The SBS1 has been very reliable and when I had a problem (once only due something breaking while upgrading first ever firmware upgrade) Kinetic (and Chris in particular) swapped my defective Mk1 box for a brand new Mk2 box all within a week.

Very good service

Mike

[mhm]

The SBS1 has been very reliable and when I had a problem (once only due something breaking while upgrading first ever firmware upgrade) Kinetic (and Chris in particular) swapped my defective Mk1 box for a brand new Mk2 box all within a week.

Very good service

Mike

Totally agree with Mike. My SBS-1 has been in constant use since 2005, been throw around the car a few times on airport visits, and its still going 24/7 conected to Plane Plotter network.

SBS-1 is very reliable

[sniper9652]

Well...my SBS-1 lives in a cardboard box in the middle of a lake....and its still working great (#943) 

Steve