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Boeing 787 problems: Thomson delays start of services..

Started by Smudger98, March 05, 2013, 11:30:38 AM

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Smudger98

Thomson Airways has delayed the start of its flights using Boeing's troubled new 787 planes.

Passengers who had been expecting to be among the first to travel on a 787 from the UK in May and June will now be transferred to other aircraft, the airline said.

Thomson said a "lack of delivery schedule" from Boeing had caused it to change its plans.

All 787 Dreamliners were grounded in January due to problems with batteries.

"We understand how frustrating and disappointing this news will be for those customers looking forward to flying on the 787 Dreamliner, we are equally as disappointed that Boeing was not able to confirm a delivery date for us but unfortunately these circumstances are out of our control," said Thomson in a statement.

Passengers will now travel on Thomson's 767 aircraft, and they will receive a refund on the supplement they paid for a 787 Dreamliner flight.

They will also be able to change their holiday plans without having to pay a supplement.

C/o - http://www.bbc.co.uk/news/business-21667233
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