Fr24 feed stopped

[Triple7]

Tried that - no change. FA feed is working perfectly though.

[Anmer]

Do you have any AV apps that may be blocking the FR24 feed?

Have you contacted FR24 Support?  Piotr says an SSH connection might identify the issue more precisely.

[Triple7]

I don't have any 3rd party AV stuff installed on the Pi. The setup has been working for ages and seems to have stopped on Thursday last week - it just sits in my loft minding its own business.

Yes, I have contacted FR24 support, I received an automated email but nothing further.

I can SSH into the Pi wihtout any problems - what am I looking for?

Thanks,

Tim

[Anmer]

I can SSH into the Pi wihtout any problems - what am I looking for?

I think Piotr was suggesting FR24 need to SSH and take a look.

Do you have a ref number from FR24 Support?  For the automatic acknowledgement?

[Triple7]

Yes; 639659

Tim

[Anmer]

This is Piotr's suggestion regarding remote SSH to the RPi:

If he can forward a port and provide credentials then yes,, we can log in and take a look.

[Triple7]

I can forward a port but I don't know what credentials are required or where to send them. Would it be possible to set up a remote session, I can then log into the Pi and give access that way?

I haven't heard anything more in connection with the open ticket.

[Anmer]

The credentials will be your RPi login/password.

You'll need to discuss the remote session options with FR24 Support.  I'm not sure what SLA is in place for responding to support requests.

[Triple7]

To close this thread out. After a couple of dozen emails back and forth to FR24 support, we finally sorted out the issue.

Studying this file:

Code Select Expand

sudo nano /etc/dhcpcd.conf
It seems that the entry - static domain_name_servers=192.168.1.254 was incorrect as my router has an IP of 192.168.1.1. Also, it was suggested to add in Google's public dns server. So that line was amended to:

static domain_name_servers=192.168.1.1 8.8.8.8

After a reboot and a bit of a wait, things have been restored.

It should be noted that my FA feed was unaffected by the apparent incorrect setting.

I have a vague recollection that I might have changed that setting when I swapped a router over for a couple of days in June and that replacement router did have the IP address of 192.168.1.254 so I may have amended the file on the Pi and then subsequently forgot to swap it back when I reinstalled the original router.

Still, it seems to be behaving now.

Tim

[Anmer]

Thanks for the update Tim.  Glad to hear all is well again.

And FR24 Support helped sort it out for you.