Free Data Sharing - No Longer Supported

[Keef]

Thanks for the update Anmer, as always your efforts and those of others are appreciated.

Cheers,

Keef.

[IanH]

Mike

The recent banner headline about new FR24 feeding software makes me wonder how it fits in with MMS.

Seems like I can feed direct to FR24 or via MMS - is that correct?

Since MMS gives me info on BaseStation, that would be my preferred option.

Just checking my understanding. 

Ian

[Anmer]

Hi Ian

Those with receivers can share data with Flightradar24.com directly using the new feeder software, via MMS2 (SBS1 Client) or indirectly via Planeplotter.

The preferred solution is the first two options as the feeder can access the Premium account:

http://www.flightradar24.com/premium/

Those who want to shared traffic with Basestation should use MMS2 (SBS1 Client).

[Keef]

It seems to me that recently I'm getting the message "MMS2 Error - Could not connect to the MMS server" more and more often.

I don't know of a log file I can look at to back this up, but I do seem to be getting the pop up message quite a lot.
Is there a way to enable some logging so I can see what my connection stats are over a period of time?

My user ID is 126 and I'm on GUIv0046 and BINv0075 if that helps...

Anyone know if there is a problem?

Please don't think I'm complaining, just curious

Cheers,

Keef.

[Thermionicmick]

It seems to me that recently I'm getting the message "MMS2 Error - Could not connect to the MMS server" more and more often.

I have had the same problem almost daily for the past month also on GUIv0046 and BINv0075.

Sometimes rebooting SBS1 Client and BaseStation cures the problem but more often it will not reconnect.

I do not think the problem is at our end. I too am curious.

Mick

[BigRed]

Me to, Im getting this error allot aw well, it stopped when I disallowed network access .... any ideas?

[Anmer]

I was away at the weekend but have now emailed Piotr to find out what is the problem.

[Keef]

Thanks Anmer,

and as always thanks to Piotr as well for providing the service.

Cheers,

Keef.

[Keef]

I still seem  to be getting this error quite regularly.

It's a little bit annoying as the 'speech bubble' keeps popping up.

If the connection problems cannot be solved can we please have an option to turn off or at least limit the number of popups?
Whilst I've been typing this message I've had 4 popup notifications (make that 5).

Thanks,

Keef.

[Thermionicmick]

It is becoming very annoying, just had 3 days of this not happening and is now starting again.

Can someone please give an explanation.

Mick

[Keef]

There seems to be plenty of time to 'chat', but no response to a post here...

If the problems can't be resolved easily that's OK, but please keep us informed...

Tell me Yes/No/Working On It...

We are getting into RadarBox territory for levels of customer service here, and that isn't where you want to  be...

[Anmer]

The data sharing offered here is free.  It's not a commercial service and no one is obliged to use it.  Nor is it operated by Radarspotting.

I have already posted that I have reported this to Piotr.  That's as much as I can do.

[Keef]

Anmer,

I understand it's provided free, and I've already expressed my thanks to both yourself and Piotr.

My complaint was about the lack of response, there is no way I can contact Piotr other than through this forum.
A Yes/No/Working On It type of response doesn't seem to me to particularly onerous and would allow me to make a decision...

Thanks to all for offering the services, I guess I've been a bit out of order so I'll say 'Sorry'.

Best Regards.

Keef.

[Anmer]

I emailed Piotr again last evening and this is his reposnse:

"There have been no changes to that server in more than a year. Problems may be caused by someone with very slow Internet connection that keep disconnecting others. I will try to find out what is happening.

I went through the logs, nothing useful, but I changed one bit in code and we will see if it makes any difference. It's still running in debug mode so when it crashes I will have a backtrace."

My first reaction to the comments posted about customer service and RadarBox comparisons was to close down the data sharing.  It has always been a free service for the hobby community offered "as is".

If sharers expect commercial grade support, I suggest they look elsewhere as I for one don't have the time or patience to handle these complaints.

[Thermionicmick]

Is there a problem with MMS2.  I have not been able to connect for the past hour or so.

Mick