Active display Licence Activation

[paul wright]

Good afternoon ,
I am having problems activating my AD on my dell mini.
Every time I go to open the display it asks for my address and license details.
When I put all the details in a message comes up as timer has run out and run time on license 272 !!
I usually use this device when I travel and have not been able to use AD at all.
I can run AD on a different device at home.
So perhaps do I only need one license on one or more device?
I have not had this problem before so any help would be appreciated.
The license no was purchased in March this year.

Best Wishes

Paul

[Anmer]

From memory, one can use AD on up to two PCs.  If you subsequently installed it on a third PC, one had to contact Gary Jones to release one of the other "sessions".

You could try contacting AD Support and maybe get a response?

[paul wright]

Good day ,
I just tried again and had a message
"failed to validate request because the time between server and client is not synchronized.Difference in time is > 7267"
Very strange.Gary would have been straight on the problem bless him.
I have no contact details for AD any help would be appreciated.

Brgds
Paul

[Anmer]

Is your PC clock correct?

[paul wright]

Yes it is ,

Just re-checking...

[Anmer]

Just went on the GAS website and found this address:

ADLSupport@gatwickaviationsociety.org.uk

I'm surprised that AD is still being sold on the site since there are many known issues that can't be rectified.

[paul wright]

So one would suggest that Gary is well missed in this particular field perhaps.
I had many a delightful conversation with him.

[paul wright]

Just a gentle reminder,

that I sent a similar request to AD on the 27th July this year and have seen no reply whats so ever.
Not very good, particularly when asking for funds for a license and not having the decency to reply.