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Radarbox Account

Started by Renair, December 11, 2016, 10:55:19 AM

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Renair

Left my radarbox pro for a while, and seem not to work anymore !!!!

As far as i can see the account expired and the free too air receiver does, not work just like the online radar information.

Do you get a free period and you need a presciption after a while.

But the free to air radar should work in my opineon.

What are other people experiances here in !!!!

With kind regards Rene.

Anmer

What AirNav product doesn't work any more?  Do you have a link so we know exactly which one it is?

Do you have a RadarBox or other Mode-S receiver that you're using to feed data to AirNav?
Here to Help.

Renair


Anmer

Thanks.

So you have a RadarBox receiver and are trying to run the included software?

Does the software work OK?  Does it open and run?

If it does what doesn't work?  The network requires a paid for subscription after the first 12 months.
Here to Help.

Renair

The software is installed ,my account has expired after a year ,that explaines why the online part doesnot work , but the receiver itself with the antenna ,does not work too , i guess they go together with an payed account !!!

Anmer

Sorry for the late reply.  I was travelling for 21 hours!

Is the RadarBox software on the same PC and version of Windows that it was using the last time it worked?
Here to Help.

Renair

Same Pc -Same software , i thought it might have been a update for win 10 , but my account expired, i think that,s the clou !!!!

Anmer

Can you post a screen capture of any error messages you see?
Here to Help.

Renair

Account was created on: 2015/02/19 09:44
Account was valid until: 2016/02/19 09:44
Your Account expired.

Renair

this is what it says  they want to sell me a subscription !!!!

Anmer

Can you post a screen capture?

It sounds like the free 1st year "live" shared data subscription has expired.  Otherwise RadarBox should work normally for your locally received data.
Here to Help.

Renair

No that show my username and pasword

Renair

Yes i guess so , i think i sell the box , i don,t want any paid subscription

Renair


Anmer

Here to Help.