Faulty Goods

[G4UMW]

Two faulty PCs from the same store! How unlucky.

To be fair (and accurate), only one PC was faulty - it packed up a couple of days after I purchased it. Took it back, they couldn't get it working and gave me a new unit with no hassle.

The other was an advertising problem. The PC supplied was of an inferior spec to that advertised. Took it back, armed with the correct spec from the manufacturer's website. They were very concerned, then relieved when it was found that the mistake lay with head office and not them. In recompense they gave me £100 off the price of the higher spec machine I eventually purchased.

Good, old-fashioned customer service!

[viking9]

So you are not that unlucky. Only one faulty PC. 

[G4UMW]

But I was born on Friday the 13th! 

[Anmer]

The customer has posted an update on the AirNav forum.

http://www.airnavsystems.com/forum/index.php?topic=6941.msg80117#msg80117