SBS1er Lantronix fault

[Hardy]

Good evening,
Sorry for my lousy Spelling.

I have a problem with my SBS1er, and maybe somebody have an idea how to proceed.
After years of operation wit out problems the SBS is not reachable via LAN anymore.
The SBS1er is also not answering Ping requests.
The Yellow Ethernet (LAN) Led is off.

I changed (to test the SBS) from LAN to USB Connection and it works.

Searching the Forum i found a recommendation to Reset the Lantronix interface.
From Anmer i received Instructions and an Utility to Rest the Lantronix Interface to Default.
I was hoping to cure the Problem.
But nothing changed, the Ethernet is not communicating with the SBS.

Now i am convinced that the Lantronix Interface is Faulty.

The LEDs from the SBS Lan connector are Flashing (Green and Orange).
The SBS Power LED is on, and the 4 Blue Signal Leds are on.

Any Recommendations?
Best Regards
Hardy


Responce of the Reset Utility:

Kinetic Avionics Limited.
Lantronix Xport setup utility V1.1

Binding to UDP
Ready.

Sending Version Query UDP Datagram to Broadcast Port: 30718
Confirmed : Sent datagram : size  4
Sending Config Page 0 UDP Datagram to Broadcast Port: 30718
Confirmed : Sent datagram : size  4
Sending Config Page 3 UDP Datagram to Broadcast Port: 30718
Confirmed : Sent datagram : size  4
Sending Config Page 7 UDP Datagram to Broadcast Port: 30718
Confirmed : Sent datagram : size  4
Sending Config Record 7 - Broadcasting KAL Config to all units
Confirmed : Sent datagram : size  130
Sending Config Record 3 - Broadcasting KAL Config to all units
Confirmed : Sent datagram : size  130
Sending Config Record 0 - Broadcasting KAL Config to all units
Confirmed : Sent datagram : size  124
Sending Reset to Broadcast Port: 30718

[Anmer]

Did you follow the instructions carefully?

All 27 steps?

[Hardy]

I followed til step :

9. In your browser enter the default SBS-1 IP address 192.168.1.170

10. This should open the Lantronix Xport interface
No responce

Ping 192.168.1.170
No responce

[Anmer]

What's your local network address range?

[Hardy]

I am using an Xp-Pro Laptop for the testing.
There is no other Network component involved.
The connection is made by an LAN cross connection cable to the SBS.
Using a standard 1:1 LAN cable makes no difference.
My Laptop is configured to (ipconfig):
IP: 192.168.1.10
Mask: 255.255.0.0

[Anmer]

The connection is made by an LAN cross connection cable to the SBS.

Do you mean "crossover"?  The Ethernet cable should be "straight":

https://en.wikipedia.org/wiki/Ethernet_crossover_cable

To reset the Lantonix using the utility:

Unzip to a new folder and then with the SBS connected to the PC via Ethernet run LantronixUDP.exe.
 
With the SBS-1eR connected via Ethernet:
 
Click on Query Firmware count to ten
Click on Query Setup Record count to ten
Click on Broadcast Config count to fifteen
 
Click Cycle devices
 
Your SBS-1eR should now be reprogrammed to 192.168.1.170 port 10001.

Does the Ethernet port show any LED activity when using the utility?

If it does, you should be able to ping 192.168.1.170, assuming that the Ethernet port on the SBS-1eR is OK.

[Hardy]

Without cable connected to the SBS the right LED flashes (1sec. interval) alternating between Orange and Green.
Cable (straight) between Laptop and SBS the right LED flashes Orange, Green and the left LED Green.
(The sequence is right Orange right Green and left Green)
During execution of your Program I cannot observe any difference in the flash sequence.
The right LED flashes first Orange the Green then off and the right Green LED goes on then off and the sequence starts again.
There is no response Pinging the SBS (Ping 192.168.1.170).
There is no response on the Browser at 192.168.1.170.
The Front panel of the SBS shows left Power LED (red) on and 4 Signal LEDs (blue) on.

[Anmer]

Thanks.

Try running the utility one more time, as posted in my earlie email.  Make sure you unzip the file first.

[Hardy]

I deleted the directory containing your Routine.
I extracted your Program to an new Directory.
I executed as you described it (incl. the pauses between the steps).

Kinetic Avionics Limited.
Lantronix Xport setup utility V1.1
Binding to UDP
Ready.
Sending Version Query UDP Datagram to Broadcast Port: 30718
Confirmed : Sent datagram : size  4
Sending Config Page 0 UDP Datagram to Broadcast Port: 30718
Confirmed : Sent datagram : size  4
Sending Config Page 3 UDP Datagram to Broadcast Port: 30718
Confirmed : Sent datagram : size  4
Sending Config Page 7 UDP Datagram to Broadcast Port: 30718
Confirmed : Sent datagram : size  4
Sending Config Record 7 - Broadcasting KAL Config to all units
Confirmed : Sent datagram : size  130
Sending Config Record 3 - Broadcasting KAL Config to all units
Confirmed : Sent datagram : size  130
Sending Config Record 0 - Broadcasting KAL Config to all units
Confirmed : Sent datagram : size  124
Sending Reset to Broadcast Port: 30718

There is no response on the Browser at 192.168.1.170.
There is no response to the Ping request from the  SBS (Ping 192.168.1.170).

[Anmer]

Thanks.

Maybe your SBS-1eR Ethernet module has failed?

Did the SBS-1eR stop connecting by Ethernet without anything being changed?

The utility has been used many times and this is the first report of it not working.

[Hardy]

Well my system was running now over years and stopped 2 days ago.
I suspected something wrong with the Lantronix .
Trying to connect to the Lantronix did not work.
So I wanted to start from scratch and reset the Interface to default.
This is also not working, so the Lantronix must by faulty.

[Anmer]

Have you tried connecting the Ethernet cable to your router?

[Hardy]

It was conected via my Router til the outage.

The SBS1 dit not appeared anymore on my Router IP status page.
I suspected that maybe somthing went wrong on the IP configuration of the SBS1.
Then i tried to access the sbs1 via Browser (on the configured IP: 192.168.178.222) what not worked.

Then i conected the SBS1 directly to my XP Test-Laptop and  tried to access the SBS1 via Browser (on the configured IP: 192.168.178.222) what not worked.

Then i suspected that something on the Lantronix configuration went bad.
I found your reset utility in this forum, and I was hoping to reset the Lantronix to factory default, maybe would help, but without success.

[Hardy]

If you still want my to put an Router or Switch between the SBS1 and the XP-Test Laptop, please let me know.

[Anmer]

Thank you.

It sounds like the Ethernet module on the SBS has failed.

I don't know if this can be repaired.  Send an email to:

chris at moonraker dot eu

Moonraker is/was the main distributor for Kinetic products.