Radarspotting

Mode-S Receivers => AirNav Systems RadarBox and ComStation => Topic started by: Anmer on April 21, 2013, 08:50:08 AM

Title: Buying a RadarBox? Read this First
Post by: Anmer on April 21, 2013, 08:50:08 AM
If you're thinking of buying a RadarBox, read this post from the AirNav Forum.

It says it all:

"The polished look to the program was one of the reasons I went with a Radarbox. Little did I know that a new version hadn't been released in years and by the look of it, won't be released anytime soon.

With the price of an RTL dongle and Planeplotter being so low, you would think AirNav would protect it's high price point for the Radarbox and network access by continuing development and keeping it's customers happy.

My Radarbox sits idle now and I won't be renewing my network access subscription when it's up. I've already gone through one long outage with no compensation for the lost time."

http://www.airnavsystems.com/forum/index.php?topic=7615.msg91927#msg91927
Title: Re: Buying a RadarBox? Read this First
Post by: birdie on April 22, 2013, 04:47:57 AM
Quote from: Anmer on April 21, 2013, 08:50:08 AM
If you're thinking of buying a RadarBox, read this post from the AirNav Forum.

It says it all:

"The polished look to the program was one of the reasons I went with a Radarbox. Little did I know that a new version hadn't been released in years and by the look of it, won't be released anytime soon.

With the price of an RTL dongle and Planeplotter being so low, you would think AirNav would protect it's high price point for the Radarbox and network access by continuing development and keeping it's customers happy.

My Radarbox sits idle now and I won't be renewing my network access subscription when it's up. I've already gone through one long outage with no compensation for the lost time."

http://www.airnavsystems.com/forum/index.php?topic=7615.msg91927#msg91927


Welcome to "The Club".

Lets see how long this guy survive before being banned for posting the truth.

I was deceived by their polished marketing materials and bought the Radarbox. Now, I regretted for life.



Title: Re: Buying a RadarBox? Read this First
Post by: Sun Worshipper on April 22, 2013, 01:49:49 PM
QuoteI was deceived by their polished marketing materials and bought the Radarbox. Now, I regretted for life.

Welcome to a very large club :'(
Title: Re: Buying a RadarBox? Read this First
Post by: birdie on April 25, 2013, 08:37:58 PM
Quote from: Sun Worshipper on April 22, 2013, 01:49:49 PM
QuoteI was deceived by their polished marketing materials and bought the Radarbox. Now, I regretted for life.

Welcome to a very large club :'(


Shall we think of a name for The Club - remember, we are BANNED in AirNav Forum - for telling the truth.

I got banned AGAIN - for don't know what reason  - I didn't post anything in their forum for months.
Title: Re: Buying a RadarBox? Read this First
Post by: sterigia on May 06, 2013, 11:53:31 PM
hi all banned again permanently for the usual reason and thread locked. also  banned with my other alias from radarbox24 forum... beat this and welcome me to the club!!!
the mods think i have many aliases but i  had only two. they are really paranoid.
by the way does anyone know how to stop recurring credit card charges. support have not yet answered and a week has passed
ciao
frank

rb off sbsmk1 on fr24 feeder
Title: Re: Buying a RadarBox? Read this First
Post by: mhm on May 07, 2013, 05:24:13 AM
For credit cards you have to contact the people you gave your details too.

That's one reason I never have recurring charges on credit card.
Title: Re: Buying a RadarBox? Read this First
Post by: Sun Worshipper on May 07, 2013, 05:51:40 AM
Recurring credit card charging, data sharing always defaults to on, does anyone see a pattern here?

Unfortunately, recurring payments are becoming more of the norm in the UK.  You have to 'opt out' so to speak rather than opt in.  I've never been comfortable with this type of payment and think it should be outlawed as a shady practice.

Moan over.
Title: Re: Buying a RadarBox? Read this First
Post by: Anmer on May 07, 2013, 07:59:39 AM
Quote from: sterigia on May 06, 2013, 11:53:31 PM
by the way does anyone know how to stop recurring credit card charges. support have not yet answered and a week has passed
ciao
frank

Hi Frank

Welcome.  They banned me on RB24 Facebook too.

Have you tried speaking to your card issuer?
Title: Re: Buying a RadarBox? Read this First
Post by: Sun Worshipper on May 07, 2013, 09:37:58 AM
I would ignore support, anyway, it's not the kind of question they will want to answer quickly.

I think the company handling the network subscriptions on behalf of Air Nav is Plimus sales? or something very similar.  When I cancelled my subscription I contacted them direct and everything went well.  However, I do know of others that did the same thing and ended up having to chase refund payments from them.  I suppose when you deal with Air nav and their suppliers  >:( nothing is straightforward!

Good luck!
Title: Re: Buying a RadarBox? Read this First
Post by: sterigia on May 07, 2013, 11:07:41 PM
it's now bluesnap i have opened a dispute as arinav support will not answer my requests and i will never again share neither radarbox non radarbox24 until i get something in return for my data... the reason for being banned as usual
ciao
frank
thank you for the welcome into the club mike....
Title: Re: Buying a RadarBox? Read this First
Post by: birdie on May 08, 2013, 07:05:54 AM
Quote from: sterigia on May 06, 2013, 11:53:31 PM
by the way does anyone know how to stop recurring credit card charges. support have not yet answered and a week has passed
ciao
frank

rb off sbsmk1 on fr24 feeder

Call your Credit Card and tell them to terminate all charges made to AirNav.

alternatively, terminate your credit card and get a new one.
Title: Re: Buying a RadarBox? Read this First
Post by: birdie on May 08, 2013, 07:09:06 AM
Quote from: Sun Worshipper on April 22, 2013, 01:49:49 PM
QuoteI was deceived by their polished marketing materials and bought the Radarbox. Now, I regretted for life.

Welcome to a very large club :'(

You are most welcomed !

This guy got his thread LOCKED.

http://www.airnavsystems.com/forum/index.php?topic=7697.0

0 Members and 1 Guest are viewing this topic.
sardus2

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    *
    Posts: 9

don't want to pay for network any longer
« on: May 02, 2013, 10:49:03 am »
hi how can i  opt out from paying for network any longer. i just got charged 72 euros for the privilege of feeding the network and rb24. i am thinking of pulling the plug on both feeding and rb, sorry but it is just too much even if it is a long standing issue but it is even more actual with the rb24 feeds now
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Runway 31

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Re: don't want to pay for network any longer
« Reply #1 on: May 02, 2013, 11:10:38 am »
I would have thought you would have been better to go direct to support.  I cant understand why you would pay and then complain would have thought it would have been easier to do before you pay, especially with your previous posts on the matter.

Alan
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sardus2

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    Posts: 9

Re: don't want to pay for network any longer
« Reply #2 on: May 02, 2013, 11:34:14 am »
i just did not know who to contact. thank you for having helped me make up my mind. as Always airnav is courteous and customer friendly..now would you be so kind as to give me the email which i must contact
« Last Edit: May 02, 2013, 11:36:57 am by sardus2 »
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Marpleman

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    Posts: 682
    Proper aeroplanes!

Re: don't want to pay for network any longer
« Reply #3 on: May 02, 2013, 11:57:28 am »
Why not go for the cheaper option,buy a house in an area that AirNav are desparate to get coverage from for their latest venture of feeding RB24,rather than focus "resources" on what existing customers want, and get free network coverage,AND a free box as well!!!!!!

Gosh,how stupid we've all been
« Last Edit: May 02, 2013, 12:30:34 pm by Marpleman »
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RodBearden

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    Posts: 4891
        Rod's RadarBox Downloads

Re: don't want to pay for network any longer
« Reply #4 on: May 02, 2013, 01:16:01 pm »
Contact Customer/Technical support via:
http://www.airnavsystems.com/contact.html or email support@airnavsystems.com

Rod
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Runway 31

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Re: don't want to pay for network any longer
« Reply #5 on: May 02, 2013, 01:22:57 pm »
Sardus,

I have nothing to do with Airnav.  You stated you no longer wished to receive the service you paid for I suggested you contact support as they are the only ones who can help you and the can be contacted at support@airnavsystems.com

Alan
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AirNav Support

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Re: don't want to pay for network any longer
« Reply #6 on: May 02, 2013, 01:31:01 pm »
We are going to lock this post as its clearly indicated at causing trouble. sardus2 you know exactly how to contact us (as you have done in the past under your many different usernames) but just creating a post to cause trouble.

Also the RB boxes given for coverage amount to less than 1% of the boxes sold, also they were only started to be given out 5 years after the product was launched.
Title: Re: Buying a RadarBox? Read this First
Post by: sterigia on May 09, 2013, 12:03:35 AM
i'm the guy who had his thread locked and also a second permanent ban as a gift.... i too was attracted by the poliched look of the software which i still like but i don't want to give away my data for nothing in return but it is a recurring subject on airnav forums and whoever brings it up gets banned. data costs, pc's electricity, adsl bills etc. plus you must pay for the privilege of sharing. i will never understand how it works or how they keep getting new customers. obviously like me they don't do proper research into what they are buying, i think i will keep my rb on without anttenna atached until my subscription ends or i sell it.
ciao
ps no answer as yet from  support nor bluesnap.
next week i will call the credit card company
Title: Re: Buying a RadarBox? Read this First
Post by: birdie on May 09, 2013, 05:36:19 AM
If you want reply from AirNav Support - the sun must rise from the West and set in the East.
Title: Re: Buying a RadarBox? Read this First
Post by: kdt1 on May 20, 2013, 08:15:37 PM
Still painful I see Andréa will eventually fall over some day and here with fingers crossed sooner than later.

poof (Airnave be gone)
Title: Re: Buying a RadarBox? Read this First
Post by: sterigia on May 23, 2013, 03:03:19 PM
well to inform other unfortunate persons who fall into the trap of recurring costs for airnav net, i feel it useful to inform of the steps i took.
getting no response neither from airnav nor from plimus /bluesnap i was advised to make a formal complaint but because the company is foriegn and i cannot make any formal complaints the usual way we do things here (letter from attorney etc).  the company who issued me the card just blocked , the old one as if stolen or lost and issued me  a fresh one with a new number and pin without any recurring costs on it. at least i hope so
ciao
frank
Title: Re: Buying a RadarBox? Read this First
Post by: birdie on May 24, 2013, 08:10:45 AM
Quote from: sterigia on May 23, 2013, 03:03:19 PM

  the company who issued me the card just blocked , the old one as if stolen or lost and issued me  a fresh one with a new number and pin without any recurring costs on it. at least i hope so
ciao
frank

That's what I told you - get a new card.

I was very lucky - I ignored their reminder to renew the Network Charges.
Title: Re: Buying a RadarBox? Read this First
Post by: Anmer on July 12, 2013, 08:12:42 AM
This is the sad truth for us RadarBox customers.  The only good news is this post echo's what I and many others have been saying for many years.

I repeat again my advice to ALL RadarBox customers.  Exercise your consumer rights and turn off the default data sharing whenever you start the RadarBox software.

"Guys, open your eyes. There won't be any bugfix release of the RadarBox software.

AirNav doesn't give a s**t about us. They don't earn their money with RadarBoxes anymore. They make their money with RadarBox24.

I gave up waiting quite a while ago and I'm very happy now with the combination of my SBS-3, PlanePlotter, ShipPlotter, FlightDisplay, etc. The SBS-3 also allows me to access raw data and write my own software to process it.

If AirNav were honest with their customers they'd write "Sorry guys, but we stopped supporting the RadarBox". Instead they keep on promising a new release for ages...

I regret that I didn't buy an SBS in the first place and spend money on a 3D plugin that was never of use for me because it doesn't show correct data. AirNav was not able to develop the very easy fix (a simple multiplication) in 4 years or so. That's the worst customer service ever!

I will never buy any AirNav product again! And all of you should stop feeding their network. That's the only thing you can do to put at least a little bit of pressure on them."

http://www.airnavsystems.com/forum/index.php?topic=7206.msg94516#msg94516
Title: Re: Buying a RadarBox? Read this First
Post by: Hamish McTorsk on July 12, 2013, 10:28:23 AM
If the majority of ANRB users/potential customers had of listened to us four and a half years ago then that would have forced Airnav upon a more productive road, as it was, Brandao thought that he could bully users into believing his H.C. Andersen inspired stories.

But we have been WELL vindicated..........Thank you Mr Brandao, you are your own worst enemy.
Title: Re: Buying a RadarBox? Read this First
Post by: mhm on July 12, 2013, 10:42:53 AM
It beggars belief that there are still people out there still using an Airnav box. After all that has been said on the forums about this equipment, Glad I stuck with Kinetic from day 1
Title: Re: Buying a RadarBox? Read this First
Post by: Sun Worshipper on July 12, 2013, 03:59:24 PM
QuoteIf AirNav were honest with their customers they'd write "Sorry guys, but we stopped supporting the RadarBox". Instead they keep on promising a new release for ages...

This is the gauling thing, that we have been lied to (not misled, deliberately lied to) by Andre Brandao, Owner and Chief Thief at Air Nav.  We've all seen the posts where he has PROMISED updates but done nothing to honour that promise.  His word is worth nothing, he is a lying conman and shouldn't hold any kind of position in any kind of company.

He had better hope he never meets me!

By gosh, I feel better for that.

Have a nice weekend all.
Title: Re: Buying a RadarBox? Read this First
Post by: birdie on July 13, 2013, 08:05:53 PM
Quote from: Sun Worshipper on July 12, 2013, 03:59:24 PM

that we have been lied to (not misled, deliberately lied to) by Andre Brandao, Owner and Chief Thief at Air Nav.



Wow !

He gained himself a New Title:

Andre Brandao the CHIEF THIEF !
Title: Re: Buying a RadarBox? Read this First
Post by: Sun Worshipper on July 15, 2013, 01:09:06 PM
I'm a poet and didn't know it!! ;)
Title: Re: Buying a RadarBox? Read this First
Post by: GBfromDevizes on March 11, 2014, 05:00:12 AM
New to this guys having bought an Airnav RB a few days ago, the reason? - well, I wanted a box of some sorts, I saw the RB advertised by a well-known stockist for a hundred quid off and nowing little about it, opted to buy. Their literature states it will work with Windows 8 and there is a download on their website for the required drivers. Actually, the download doesn't work or should I say, the drivers don't work. I spent three days trying to get this piece of crap to work but it won't unless I change back to some Windows 7 drivers which I am not confident to do as my PC knowledge isn't much.

So, I have a piece of kit that WON'T work with W8 without a load of messing around. Serves me right I suppose for not investigating thoroughly prior to buying. AirNav blatantly lie that it will work with their download, as when you have downloaded the drivers supposedly to use with W8, there's an error message attached and the drivers simply will not work.

My first foray into SBS and it's left a bad taste in my mouth and a decent sized hole in my wallet. If I can get rid of it, I will change to a Puck.
Title: Re: Buying a RadarBox? Read this First
Post by: birdie on March 11, 2014, 05:34:41 AM
GBfromDevizes,

Welcome to the Club.

Have you got yourself BANNED in AirNav's forum ?

When you got your device working, you will find more worms hidden under the carpet.

Use your RB as a door stopper, paper weight or leave it in your cat's litter box for them to pooh & pi$$ed on.
Title: Re: Buying a RadarBox? Read this First
Post by: Anmer on March 11, 2014, 07:38:32 AM
Quote from: GBfromDevizes on March 11, 2014, 05:00:12 AM
New to this guys having bought an Airnav RB a few days ago, the reason? - well, I wanted a box of some sorts, I saw the RB advertised by a well-known stockist for a hundred quid off and nowing little about it, opted to buy.

If you're in the UK and you bought a new AirNav RadarBox from a UK supplier over the telephone or online you could be entitled to a full refund.   Check out the Distance Selling Regulations.

http://www.which.co.uk/consumer-rights/regulation/distance-selling-regulations

Failing that, you have considerable rights under the Sale of Goods Act.  The product may not be fit for purpose.

Contact the supplier and ask for a full refund, offering to pay to send the product back.  Tell the supplier why you want to reject the product and that you are prepared to take the matter further if they refuse.
Title: Re: Buying a RadarBox? Read this First
Post by: Johno on March 11, 2014, 09:09:26 AM
Well personally I think it is a cracking peice of kit, had it for many years, use it on XP and Windows 8, never had a problem. Seems to be a lot of Airnav bashers on this forum, time to leave I think.

I am too old to listen to childish comments ( and some are ridiculously silly ) whatever the reason.
Title: Re: Buying a RadarBox? Read this First
Post by: Smudger98 on March 11, 2014, 09:16:15 AM
Quote from: GBfromDevizes on March 11, 2014, 05:00:12 AM
New to this guys having bought an Airnav RB a few days ago, the reason? - well, I wanted a box of some sorts, I saw the RB advertised by a well-known stockist for a hundred quid off and nowing little about it, opted to buy. Their literature states it will work with Windows 8 and there is a download on their website for the required drivers. Actually, the download doesn't work or should I say, the drivers don't work. I spent three days trying to get this piece of crap to work but it won't unless I change back to some Windows 7 drivers which I am not confident to do as my PC knowledge isn't much.

So, I have a piece of kit that WON'T work with W8 without a load of messing around. Serves me right I suppose for not investigating thoroughly prior to buying. AirNav blatantly lie that it will work with their download, as when you have downloaded the drivers supposedly to use with W8, there's an error message attached and the drivers simply will not work.

My first foray into SBS and it's left a bad taste in my mouth and a decent sized hole in my wallet. If I can get rid of it, I will change to a Puck.

Hi GB,

Did you get the box from ML&S in Chertsey? and did a remote session fix the issue ?

Cheers,
Smudger.
Title: Re: Buying a RadarBox? Read this First
Post by: Anmer on March 11, 2014, 09:33:27 AM
Quote from: Johno on March 11, 2014, 09:09:26 AM
Well personally I think it is a cracking peice of kit, had it for many years, use it on XP and Windows 8, never had a problem. Seems to be a lot of Airnav bashers on this forum, time to leave I think.

I am too old to listen to childish comments ( and some are ridiculously silly ) whatever the reason.

I think the RadarBox software has some good features.  But there's plenty of evidence on this and many other forums that the receiver has some quality issues.

And on the AirNav forum, where I am banned from posting despite being a RadarBox customer, there are many posts about Windows 8 install problems.

If exposing AirNav's lies and undelivered promises is classed as "bashing", I plead guilty.

Title: Re: Buying a RadarBox? Read this First
Post by: Sun Worshipper on March 11, 2014, 10:01:30 AM
Quote from: Johno on March 11, 2014, 09:09:26 AM
Well personally I think it is a cracking peice of kit, had it for many years, use it on XP and Windows 8, never had a problem. Seems to be a lot of Airnav bashers on this forum, time to leave I think.

I am too old to listen to childish comments ( and some are ridiculously silly ) whatever the reason.

Anmer is right, exposing the owner of Air Nav Systems as a liar is something that's been a long time coming.  I too plead guilty for playing a small part in exposing this crook but I feel no sorrow for doing it.

I am delighted to hear you are happy with your Radarpox.

Mod Edit to remove some unnecessary text.
Title: Re: Buying a RadarBox? Read this First
Post by: Johno on March 11, 2014, 10:57:34 AM
Thanks for the replies folks, it is a free country thank goodness, and we all have our opinions, just a shame that some wouldn't be out of place in a school playground,   
" Radarpox" I rest my case.
Title: Re: Buying a RadarBox? Read this First
Post by: Anmer on March 11, 2014, 11:09:45 AM
Quote from: Johno on March 11, 2014, 10:57:34 AM
Thanks for the replies folks, it is a free country thank goodness, and we all have our opinions, just a shame that some wouldn't be out of place in a school playground,   
" Radarpox" I rest my case.

You are entitled to your opinion as are others here.  But I don't think it's fair or justified to label those who have a different opinion as "school children".  You want your views to be respected, why not do the same?

This thread is about a new RadarBox customer having (valid) problems using the software with Windows 8 and his options to get a refund.
Title: Re: Buying a RadarBox? Read this First
Post by: Sun Worshipper on March 11, 2014, 11:15:05 AM
Heck, did I really write Radarpox?  ;D

No brain/fingers sync there, it must reflect my opinions of the product.  Thanks for pointing it out though, it'll probably give birdie a laugh, bless him.

Title: Re: Buying a RadarBox? Read this First
Post by: Johno on March 11, 2014, 12:00:49 PM

My post was nothing to do with anyone elses software problems, at the end of the day we all have the same interest on here, it can be very frustrating when things do not work.

Technology these days is amazing, I just think that if people have a gripe, they should be a bit more level headed and constructive about it, or else the whole forum will lose it's appeal.
Title: Re: Buying a RadarBox? Read this First
Post by: Anmer on March 11, 2014, 12:10:08 PM
Quote from: Johno on March 11, 2014, 12:00:49 PM
My post was nothing to do with anyone elses software problems

Exactly.  Your post criticised those whom you labelled "Airnav bashers" and "childish"..

Quote from: JohnoWell personally I think it is a cracking peice of kit, had it for many years, use it on XP and Windows 8, never had a problem. Seems to be a lot of Airnav bashers on this forum, time to leave I think.

I am too old to listen to childish comments ( and some are ridiculously silly ) whatever the reason.

Perhaps it would help GBfromDevices if you could explain how you managed to get your RadarBox software to work under Windows 8?
Title: Re: Buying a RadarBox? Read this First
Post by: birdie on March 11, 2014, 12:42:40 PM
Quote from: Sun Worshipper on March 11, 2014, 11:15:05 AM
Heck, did I really write Radarpox?  ;D

No brain/fingers sync there, it must reflect my opinions of the product.  Thanks for pointing it out though, it'll probably give birdie a laugh, bless him.

:-X ::) :-X :-X
Title: Re: Buying a RadarBox? Read this First
Post by: Sun Worshipper on March 11, 2014, 03:47:47 PM
Quote from: Johno on March 11, 2014, 12:00:49 PM

My post was nothing to do with anyone elses software problems, at the end of the day we all have the same interest on here, it can be very frustrating when things do not work.

Technology these days is amazing, I just think that if people have a gripe, they should be a bit more level headed and constructive about it, or else the whole forum will lose it's appeal.

Just in case you haven't left this site.

In the main I would agree wholeheartedly with what you've said.

You are new to this site and you need to understand that there are quite a few of us here who have 'complained' about the after sales support of the product on the Air Nav official website.  Now, for whatever reason, the owners of that site banned quite a few of us for daring to question them about the product, so I hope you can grasp why there are so many anti Air Nav customers here.

The bottom line is, Andre Brandao is a liar and we all have the written evidence to prove it.
Title: Re: Buying a RadarBox? Read this First
Post by: birdie on March 17, 2014, 05:16:39 AM
Quote from: Johno on March 11, 2014, 09:09:26 AM
Well personally I think it is a cracking peice of kit, had it for many years, use it on XP and Windows 8, never had a problem. Seems to be a lot of Airnav bashers on this forum, time to leave I think.

I am too old to listen to childish comments ( and some are ridiculously silly ) whatever the reason.

You find a larger crowd of " AirNav Bashers " in http://www.radarspotters.eu/forum/

That site used to ban those who spoke (THE TRUTH) against AirNav but now got plenty of bashers.

Now, the owner is BEGGING for support of the site.



Title: Re: Buying a RadarBox? Read this First
Post by: birdie on June 11, 2014, 04:51:26 AM
Quote from: Anmer on April 21, 2013, 08:50:08 AM
If you're thinking of buying a RadarBox, read this post from the AirNav Forum.

It says it all:

"The polished look to the program was one of the reasons I went with a Radarbox. Little did I know that a new version hadn't been released in years and by the look of it, won't be released anytime soon.

With the price of an RTL dongle and Planeplotter being so low, you would think AirNav would protect it's high price point for the Radarbox and network access by continuing development and keeping it's customers happy.

My Radarbox sits idle now and I won't be renewing my network access subscription when it's up. I've already gone through one long outage with no compensation for the lost time."

http://www.airnavsystems.com/forum/index.php?topic=7615.msg91927#msg91927

Someone here, a Product Reviewer, got sold by the "Polished marketing Materials" and placed High ratings.

Hahahahahaaaaa ... wait till he got burnt and robbed !

http://installornot.com/reviews/other-gadgets/review-airnav-radarbox/

He gave 4 stars out of 5 stars on 3 features. Wahahahahaaaaaa.
Title: Re: Buying a RadarBox? Read this First
Post by: Anmer on June 11, 2014, 08:52:45 AM
That Review is dated February 2012.

Things have moved on a bit since then.
Title: Re: Buying a RadarBox? Read this First
Post by: Sun Worshipper on June 11, 2014, 11:47:21 AM
Quote from: Anmer on June 11, 2014, 08:52:45 AM
That Review is dated February 2012.

Things have moved on a bit since then.

Yeah, things got worse! ;)
Title: Re: Buying a RadarBox? Read this First
Post by: Bethsalem on June 11, 2014, 11:07:46 PM
You mean the 4 year long awaited for version 5 of the software?

Of course you do!

An encrypted database so you have to pay and pay to keep it reasonably accurate  >:(

Not all bugs dealt with and no real, new features.

Thank you Mr Brandao for taking the 400 quid that was burning a hole in my trouser pocket and turning that said pocket into the final resting place for all my aviation spotting hopes and dreams.  :-*  ;)
Title: Re: Buying a RadarBox? Read this First
Post by: GBfromDevizes on July 30, 2014, 10:16:15 AM
Apologies to all on this thread for taking so long to return to the forum, but lots of family issues to contend with. I did indeed buy the ANRB from that dealer and despite contacting them and asking for a refund, my request has been denied and despite me saying that I wasn't at all happy with the box, all they offered me was yet another remote session. After writing to them and being ignored I just decided to flog the thing.

I have now gotten rid of it and as things stand at present, am happy using Plane Plotter and FR24. What I paid for the ANRB would pay for 20 years subs to PP. I did offload it at a considerable loss but then, that's what flogging second hand junk is about.

I'm pleased to hear that there are people here who consider the ANRB to be a decent bit of kit, all I'd say is that you must be way more PC savvy than I or have a great deal more patience. But to brand me and others who hold the same opinions as "bashers" or childish" does in itself appear to be childish. We all have our opinions and in this instance, my opinion is that this piece of kit is hopeless. To sell a piece of kit that won't work with W8 yet tell your customers that it will seems highly contentious to me.

But there we are. It's gone, and I will never buy anything again from this company.
Title: Re: Buying a RadarBox? Read this First
Post by: Anmer on July 30, 2014, 10:33:58 AM
Thanks for the update and I'm sorry to hear that the dealer refused a full refund and you lost out on selling the RadarBox.

Maybe a lesson for others contemplating buying this make of receiver.  For those wanting a specialist Mode-S receiver I would recommend an SBS1/3 or Puck with the BaseStation software/database or a Beast or Radarcape and choose your own software/database.

I have a RadarBox and would never recommend it for many reasons, mostly poor support and "stealing" my data and bandwidth.  Call me an AirNav "basher".  I don't mind.  It deserves all the "bashing" it gets.
Title: Re: Buying a RadarBox? Read this First
Post by: birdie on July 30, 2014, 01:07:12 PM
Quote from: Anmer on July 30, 2014, 10:33:58 AM

I have a RadarBox and would never recommend it for many reasons, mostly poor support and "stealing" my data and bandwidth.  Call me an AirNav "basher".  I don't mind.  It deserves all the "bashing" it gets.


Anyone here can also call me a " AirNav basher " and yawn or double yawn - I don't mind having that title.

*** Edit by mod following members complaint..***

Title: Re: Buying a RadarBox? Read this First
Post by: Smudger98 on July 30, 2014, 01:39:16 PM
Quote from: birdie on July 30, 2014, 01:07:12 PM
Quote from: Anmer on July 30, 2014, 10:33:58 AM

I have a RadarBox and would never recommend it for many reasons, mostly poor support and "stealing" my data and bandwidth.  Call me an AirNav "basher".  I don't mind.  It deserves all the "bashing" it gets.


Anyone here can also call me a " AirNav basher " and yawn or double yawn - I don't mind having that title.

*** Edit by mod following members complaint..***


Surprised it took so long to post your valued comment.. :o
Title: Re: Buying a RadarBox? Read this First
Post by: GBfromDevizes on July 30, 2014, 01:46:05 PM
Thanks Anmer, at the end of it, I lost out by a couple of hundred quid and it was a lesson hard learned. I don't expect my two posts to persuade or dissuade potential purchasers of an ANRB one way or the other but at least it might help them to make an informed decision. A couple of my friends close by have Kinetic boxes and if I ever ventured into this market again, that's what I would go for.

And thanks for the "hello" earlier Smudger, I've only just seen it.. :)
Title: Re: Buying a RadarBox? Read this First
Post by: birdie on July 30, 2014, 02:13:28 PM
Quote from: Smudger98 on July 30, 2014, 01:39:16 PM
Quote from: birdie on July 30, 2014, 01:07:12 PM
Quote from: Anmer on July 30, 2014, 10:33:58 AM

I have a RadarBox and would never recommend it for many reasons, mostly poor support and "stealing" my data and bandwidth.  Call me an AirNav "basher".  I don't mind.  It deserves all the "bashing" it gets.


Anyone here can also call me a " AirNav basher " and yawn or double yawn - I don't mind having that title.

*** Edit by mod following members complaint..***


Surprised it took so long to post your valued comment.. :o

Have been quite busy lately.

I am very Proud to be called a " AirNav or RadarBox basher "  - a Title I pain-stake fully earned - although it pissed off some people in this forum.

I will take my "AirNav bashings " to the Google Play Apps Stores to give AirNav some real " Good " Publicity they badly needed.

They deserved it for pissing-OFF their $$$ paying customers - I paid a HUGH sum for my RadarBox that DOESN'T work in the Equatorial Region.

When I complained - they sent me a software Patch that STEAL my data to feed their Server and Website.

Those innocent people whi intend to buy  RadarBox24 Apps must be alerted to the scams AirNav did on their $$$ paying customers who now SWITCHED OFF their RadarBox.


Title: Re: Buying a RadarBox? Read this First
Post by: glenn68 on April 04, 2018, 01:31:38 AM
I looked into Airnav Radar box and also their paid for subscription software (ACARSDECODER) and the first thought that came to my mind was why should I pay a subscription fee to provide to AIRNAV my free data and bandwith. Is that not like paying your employer to work for them? It makes no sense. I am not bashing AIRNAV.
I paid for two Flightaware pro stick plus's and one RTL-SDR blog V3 RTL-SDR. SOme hombrewed antennas and one Flighaware ADSB external antenna. One time paid for Plane Plotter.LEss that 200 USD. I provide coverage to Flightaware, Flightradar24 and Plane finder mfor their buiness class subscriptions. Now that is reasonable. Paying a fee to provide data so they can sell it. That is plain dumb.
Title: Re: Buying a RadarBox? Read this First
Post by: Anmer on April 04, 2018, 09:17:48 AM
Quote from: glenn68 on April 04, 2018, 01:31:38 AM
It makes no sense. I am not bashing AIRNAV.

Others have come to the same conclusion.

AirNav claimed it sold thousands of RadarBoxes.  My guess, maybe 3,000.

Its sharer statistics, if believed, show only 636 registered sharers still using a RadarBox.  But only 183 online.  Where have they all gone?

But it has 782 using an RPi, of which 603 are online.  The biggest contributor by far.

AirNav has stopped shipping the ComStation and is sending out free XRange devices instead.

I estimate it shipped approx 1,000 ComStations, of which only 327 are registered sharers.  That's quite an attrition rate - nearly 70%.  Maybe turning off the ATC component didn't help?

It looks like 230 Xrange receivers have shipped with 163 registered.

In summary

SharingRegisteredOnline
ComStation
327
207
XRange
163
103
RadarBox
636
183
RPi
782
603
PlanePlotter
271
121
Others
162
49
Totals
2,341
1,266

The above was compiled from AirNav's published statistics but, as we have seen in the past, AirNav's prone to embellishment and these may not show a true picture.

But, if they're correct, it shows two things:

1. The ComStation has suffered a very high attrition rate (free equipment gone AWOL) and the XRange may suffer a similar fate.
2. The online sharer total of 1,266 is way behind FR24 and FlightAware with approximately 16,000 each.

Both FR24 and FlightAware offer all sharers a free Premium account, useful assets for the aviation enthusiast.  Conversely AirNav offers little.

Brandao's way behind the curve, as usual.