Since its launch in 2012, the forum has been hosted by a company called LCN. The service and support has been exceptional, until the beginning of September 2020 when LCN migrated to a new platform following its purchase by a competitor. Unfortunately things haven't improved and LCN's Trustpilot (https://uk.trustpilot.com/review/www.lcn.com) reviews and ratings have plummeted.
Consequently the forum will be moving to a new hosting provider later this week - Krystal Hosting (https://uk.trustpilot.com/review/krystal.uk). This will fix a number of background issues and provide a more stable service. During the cutover period, a day at most, the forum will be in "view only" mode. New posts and new members will not be possible to ensure a clean cutover state. This will be announced at the time.
Migrating to a new hosting provider has been time consuming and will result in some unavoidable outcomes, albeit minor. For example, there are over 40,000 post attachments and some will no longer display correctly. Unfortunately adding each one again isn't a viable option. At the same time, the less used download files will be culled.
Thank you for your continued patience and understanding. Hopefully the forum will be more reliable in future.
If anyone notices unusual performance or any issues, please post here.
Thanks for the update Mike.
You work very hard at keeping the forum going. I hope your move to another provider works out.
Praise also to Martin and your son for helping out during the the years the forum has been running.
Stay safe and keep isolating during this pandemic. We need you on the forum.
In my 30+ year IT career, I have likely made thousands of these moves at various levels including an entire datacenter migration between two US states. While I expect nothing but smooth sailing these days, best of luck with the move and a successful migration. I know the challenges well. Cheers!
Quote from: gonzalu on November 09, 2020, 02:29:10 AM
In my 30+ year IT career, I have likely made thousands of these moves
Mine spanned nearly 50. Consequently, I expect the unexpected!
Be alert to phishing messages requesting validation of your Radarspotting email address.
They're not from the forum.
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As expected, we hit a few unexpected issues during the forum migration. >:( Consequent;y it took longer than expected.
Unfortunately there are some unresolved issues.
Some message attachments haven't migrated or are corrupted. Try as I have, I can't resolve this. There are nearly 40,000 attachments and updating each one, manually, is not a viable option.
And Avatars haven't made it either and will need to be setup again. But, at this time, uploading an Avatar isn't working even though it was prior to migraing the test site to Live. This is still Work in Progress.
If you spot anything else please report on this message thread.
Keep it up Mike.. you doing a great job...
Thanks for all the hard work Mike, and for sorting out all the niggles that will come with a migration.
EDIT: - two other small things I have noticed.
1) The Members online under the Stats section the left of the screen at the bottom does not appear to be working... despite knowing other users are online I can only seen the latest user and not who is logged in (Not a show stopper or even a problem to me, but different from the old way)
2) The text which shows which SDR I used which used to appear above signatures in each forum post no longer shows either. I have double checked that this test box is populated (it wasn't post-migration, but I have re-populated it), but it is not appearing. Again not a show stopper or even a problem, but different.
Avatars now fixed. :)
Hi
Glad to see the Forum back, good job.
The difference I have noticed is if you look at a chain of posts the newest one is at the bottom of the page, before the newest post was at the top. When I look at the Topic Summary while I am making this post the latest essage is at the top.
Also before I posted this I tried to do a preview and it did not do anything.
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There's a sort option in your Profile settings under Look and Layout. Does this fix it for you?
Quote
Also before I posted this I tried to do a preview and it did not do anything.
Can you elaborate please?
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Hi
Found the option now and it is back to how it was.
The preview option worked this time when I tried it with this post, must have been my mistake. Sorry.
Good afternoon Mike,
One issue I have come across since the forum migration.
I have downloaded a couple of tail logo's. On clicking on them, it gives the name of the file (For example CS-TSI.bmp) and then a message of 'It appears we do not support this file format' . The pictures of the logo on the forum pages also looks slightly slanted/distorted.
In my SBS Logo's file, it doesn't show the logo, just a larger computer default type image. I have deleted them, tried again with the same result. I haven't tried to see what shows up on the Basestation screen.
Not sure if anyone else has had the same issue but I thought I best mention it as it looks like there is a problem.
Many thanks,
IanH654
Hi Mike,
Not wishing to add to your workload, but I noticed the "Links & Files" in the top right of the forum are not all working, see image. The URL's look a bit odd, some links work, others don't.
Thanks,
Tim
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Quote from: IanH654 on November 14, 2020, 03:12:53 PM
The pictures of the logo on the forum pages also looks slightly slanted/distorted.
Hi Ian
As I've posted, some attachments are corrupted. They haven't made it from the old forum to the new one unscathed. With 40,000 attachments I can't replace each one manually. All I can suggest is you ask the authors if they can upload them again?
Can you give me an example of one that shows:
'It appears we do not support this file format'
Quote from: Triple7 on November 14, 2020, 03:46:51 PM
Not wishing to add to your workload, but I noticed the "Links & Files" in the top right of the forum are not all working, see image. The URL's look a bit odd, some links work, others don't.
Thanks Tim, I'll check it out. They all worked OK on the new site before the switch over. But expect the unexpected.
And now, as if by magic, they all work!
Tim
They should be OK now Tim. Thanks for letting me know.
Hi Anmer,
one small issue the icrosoft Edge Reports the Site isn't secure, because one url is request by http not https:
http://www.radarspotting.com/forum/Themes/default/images/logo9.png
Kind Regards
A380
Quote from: A380 on November 14, 2020, 04:43:34 PM
one small issue the icrosoft Edge Reports the Site isn't secure, because one url is request by http not https:
Thanks for spotting this. Please check again and let me know if it's now OK?
Anmer,
I've sent you an email, but thought I should also post here so that other users are aware.
I believe that all the zip files didn't migrate properly and are now empty.
Steve
Quote from: s92driver on November 14, 2020, 05:50:09 PM
I believe that all the zip files didn't migrate properly and are now empty.
Thanks Steve
The files are there on the server. But when they're downloaded, they're empty. Spotted it earlier and posted on the Forum Notice Board.
I've had to raise a ticket with Krystal as the downloads worked just fine before we pointed the Radarspotting domain at it. Nothing else changed at our end.
Hopefully we'll get this sorted soon.
Apologies to all.
Hi
Looks like some ZIP archives are empty?
https://radarspotting.com/forum/index.php?action=tportal;sa=download;dl=cat4
I tried a couple and then seem to be empty files.
Also the look is different than I am used to seeing. Not sure if on purpose or an artifact of the migration that should be ignored
Quote from: gonzalu on November 14, 2020, 06:34:37 PM
Looks like some ZIP archives are empty?
Please see the previous two posts.
LOL... [removing blinders might help me]
Evening Mike,
Paulm's latest logos ... CS-TSI posted on the 10th November 2020
Ian H.
Thanks Ian.
I can save and open the bmp file CS-TSI.
It may have been a corrupted file. I've found a fix which I'm applying and have already run for October and November attachments.
Can you please try again?
Evening again Mike,
I have just tried again and it is all back to normal .... I downloaded and saved the bmp file and it is the same as the others now.
Many thanks,
Ian H
Just a query if i may..
Dont know if its my personal choice but is there anyway of having the lastest post 1st rather than go through all the posts until you get the lastest one ?
Im sure the previous version had this.
Cheers Sumdger.
Hi Smudger,
The change can be made under your profile items.
mike
Got it.. many thanks.. ;)
Thanks Mike.
Smudger, of all perople, should read the previous posts:
https://radarspotting.com/forum/index.php?topic=12273.msg50479#msg50479
It was early in the morning... :-[
This morning, the Links & Files box has gone!
Tim
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Quote from: Triple7 on November 15, 2020, 08:39:40 AM
This morning, the Links & Files box has gone!
That's because I removed while I try and fix the problem. :-\
BLESS YOU for bringing this back :D
(https://i.imgur.com/wwUVkX3.png)