Welcome, Guest. Please login or register.

December 08, 2021, 11:03:26 PM

Login with username, password and session length

New Members

New Members

You should get an activation email when you join.  If not, please use the Contact option.
Members
Stats
  • Total Posts: 61520
  • Total Topics: 13640
  • Online Today: 53
  • Online Ever: 164
  • (August 20, 2021, 01:02:40 AM)
Users Online
Users: 4
Guests: 24
Total: 28

Latest Post

Latest File

Author Topic: Time Out options-  (Read 1414 times)

0 Members and 1 Guest are viewing this topic.

Offline Graham Bell

  • Member
  • ****
  • Posts: 924
Time Out options-
« on: March 25, 2018, 11:54:06 AM »
Currently I am using FR24 Simple what options are available to me to clear the "time out" screen?
Regards-
G.B.

Offline Anmer

  • Administrator
  • Top Poster
  • *****
  • Posts: 13318
Re: Time Out options-
« Reply #1 on: March 25, 2018, 12:14:31 PM »
Lost me there Graham.

Where's the "time out screen"?
Here to Help.

Offline Graham Bell

  • Member
  • ****
  • Posts: 924
Re: Time Out options-
« Reply #2 on: March 25, 2018, 02:55:42 PM »
Hello Mike- When I open FR 24 one gets the normal radar screen showing movements then after 30 minutes the screen changes to a message that it has been "Timed Out" to preserve bandwidth etc., refresh to obtain a further 30 minutes. Hope this clarifies my query.
Regards-
G.B.

Offline Keef

  • Member
  • ****
  • Posts: 350
Re: Time Out options-
« Reply #3 on: March 25, 2018, 05:32:08 PM »
Hi Graham,

If you have a basic account it will timeout, there are details here https://www.flightradar24.com/premium/


If you feed data to FR24 they will upgrade you to a 'Business' account at no cost.

Cheers,

Keef.

Offline Anmer

  • Administrator
  • Top Poster
  • *****
  • Posts: 13318
Re: Time Out options-
« Reply #4 on: March 25, 2018, 06:11:33 PM »
Thanks Graham.

I was travelling but Keef has provided the answer.  Thanks Keef.
Here to Help.

Offline Graham Bell

  • Member
  • ****
  • Posts: 924
Re: Time Out options-
« Reply #5 on: March 25, 2018, 09:30:25 PM »
Thank you both for your valued responses
Regards
G.B.

Offline IanH

  • Top Poster
  • *****
  • Posts: 1153
Re: Time Out options-
« Reply #6 on: March 25, 2018, 10:25:05 PM »
Possibly the alternative is to interact with the program by moving the view, etc. If there is no interaction, I think the program assumes that no one is viewing the output and hence times out.

If you upgrade by contibuting data, the problem goes away.

Offline Graham Bell

  • Member
  • ****
  • Posts: 924
Re: Time Out options-
« Reply #7 on: May 06, 2018, 10:57:11 AM »
Further to my earlier posts on this subject in early April I paid FR24 a modest sum to  subscribe to the Silver Package offered and received all that was promised,sadly as from yesterday,05/05/18,the app has reverted back to timing out after 30 minutes displaying the usual time out message though it remains advert free.
 Can any kind person provide a link,e-mail or telephone number, for FR24 so as to enable me to take this matter further?
 Many thanks.
Regards-
G.B.

Offline Anmer

  • Administrator
  • Top Poster
  • *****
  • Posts: 13318
Re: Time Out options-
« Reply #8 on: May 06, 2018, 01:28:12 PM »
https://www.flightradar24.com/contact-us

Did you pay an annual Silver subscription Graham and are you only accessing it from the one device?

And does your account still show as Silbver?
Here to Help.

Offline Graham Bell

  • Member
  • ****
  • Posts: 924
Re: Time Out options-
« Reply #9 on: May 06, 2018, 02:09:58 PM »
Thanks Mike-
 1] Yes-Paid the annual fee of £8.70 (equates to $9.99)
 2] Possibly I may have used my I Pad as well as my desktop, not certain on that.
 3] How do I retrieve my account status please?
Regards-
G.B.

Offline Anmer

  • Administrator
  • Top Poster
  • *****
  • Posts: 13318
Re: Time Out options-
« Reply #10 on: May 06, 2018, 02:24:18 PM »
3] How do I retrieve my account status please?

Go to the FR24 website.  Your account status should show top right, assuming you're logged in.
Here to Help.

Offline Graham Bell

  • Member
  • ****
  • Posts: 924
Re: Time Out options-
« Reply #11 on: May 06, 2018, 03:06:09 PM »
Yes Account status confirms Silver.
Regards-
G.B.

Latest- All now appears to be functioning as it should FR24 has chugged away quite happily since about 3 pm,it appeared to coincide with me logging in to check my account status.Could the two be connected?
« Last Edit: May 06, 2018, 05:48:39 PM by Graham Bell »