Radarspotting

Miscellaneous => Other Topics => Computer Problems & Remote Support => Topic started by: Anmer on February 03, 2012, 11:40:14 AM

Title: Remote Help & Support
Post by: Anmer on February 03, 2012, 11:40:14 AM
Update 17th October 2019.  The latest FREE version of RemotePC (7.6.21) removes the One-Time Access option.  So if you have version 7.6.20 or earlier, don't upgrade!

If you're having problems installing or configuring your radarspotting hardware and/or software, it's often quicker and easier to provide one-to-one remote support.

For remote access we now need to use RemotePC as Teamviewer wants to sell me an expensive licence which I can't justify.

RemotePC is free to use for a one-to-one connection.

To allow access, the host has to select "Enable Attended Access" and let the other party know the generated access code.  I've redacted this in the attached.

(https://radarspotting.com/images/RemotePCAttendedAccess.jpg)

RemotePC is as good as Teamviewer and much better than Chrome Remote Desktop.

https://www.remotepc.com/pricing.htm

Using RemotePC we can arrange a convenient time to connect and work through the problem together.

If you want help please send Anmer (http://radarspotting.com/forum/index.php?action=pm;sa=send;u=1) a Personal Message.