Radarspotting

Hi All,
I have been running a SBS-3 for years along with Base station.  It has work great until about a week ago when it just stopped showing all of the aircraft icons.  I changed nothing and have not installed any new software.
I have looked all through the program and can not find the issue, anyone have any ideas???
Thanks
Bruce 

Quote from: skywarrior on June 16, 2021, 04:30:53 PM
It has work great until about a week ago when it just stopped showing all of the aircraft icons.  I changed nothing and have not installed any new software.

Can you be a bit more specific as to what you're not seeing and where?

Aircraft "icons" on the map or logos in the Aircraft List?

Maybe a screenshot will help.

Hello,
It is not showing the icon on the aircraft list.  No changes were made just one morning it showed no icons.
Thanks

Which column do you mean, see attached?

State, Status, Flag or Operator?

These are the only columns which can show an icon in the Aircraft List.

[attachment deleted reduce file load]

Hello,
It is the operator column, the icons have ceased being shown :o

Quote from: skywarrior on June 22, 2021, 12:37:48 AM
It is the operator column, the icons have ceased being shown

Thanks.

Double click on any aircraft to open the pop-up window Aircraft Details.  Then select the Edit Details tab to open the next pop-up window Add/Edit Aircraft Notes.

Is the field Operator Flag Code populated?

If it is, check that you have a matching bmp file in the OperatorFlags sub-folder in the same location from where you launch BaseStation.

If you do, I would recommend you use BMPCheck (https://radarspotting.com/forum/index.php?action=tportal;sa=download;dl=item54) to check the files in your OperatorFlags folder.

Please report back so we can investigate further if this doesn't fix the issue.

In addition to Anmer's suggestion below, please report how many "flags" are in the OperatorFlags directory.


Steve

Quote from: s92driver on June 22, 2021, 07:40:58 AM
In addition to Anmer's suggestion below, please report how many "flags" are in the OperatorFlags directory.

Good suggestion, thanks Steve.

Hi Anmer and Steve,
To answer Steve, I do not know the exact number but I have 33+ MB size file for the Icons.
I have downloaded the BMP check, but I am having a devil of a time getting it to load, I even downloaded Java as was instructed but can not get the jar file to open????

Quote from: skywarrior on June 22, 2021, 04:12:49 PM
I even downloaded Java as was instructed but can not get the jar file to open????

What are you experiencing when you click on the downloaded BMPChk.jar file?

If you navigate to the OperatorFlags folder using Windows Explorer, it should show the number of files in the bottom status bar.  But it doesn't look like you have too many.

I extracted it and it brings up 2 files, the PDF and the Jar app.  I guess what I need is what program to actually open the file?
Thanks for all your help!!

Quote from: skywarrior on June 22, 2021, 04:41:24 PM
I extracted it and it brings up 2 files, the PDF and the Jar app.  I guess what I need is what program to actually open the file?

Just double click on the BMPChk.jar file, as explained on Pages 2 onwards of the PDF User Manual!

The file keeps opening up in Notepad which of course is not correct, it just does not launch with a double click

Right mouse click on the file in Windows Explorer and Open With = Java (TM) Platform SE Binary.

Assumes you have Java installed?

I do have it installed.  When I open with Java I see a flash of a black DOS like screen that only lasts seconds but the checker does not open.  Must be other issues here :-\

Java may not be installed correctly?

Can you Zip all your OperatorFlags files and email it to me?

I will certainly try

Did you receive the zip file??

What is your email address as I tried to send the zip file through Radarspotting, but I believe it is to big

admin at radarspotting.com

OK, zip file is finally on its way.  Hopefully you spot a rouge file!
Thanks again
Bruce

Quote from: skywarrior on June 23, 2021, 12:26:22 AM
Hopefully you spot a rouge file!

Zip received, extracted and checked with BMPChk.  You have quite a few "rogue" files. From where did you get them?

BmpChk V2.0

Checking bmp files in I:/LCN Websites/Radarspotting/logos2
Dimension 85 x 25 for file 1346.bmp is unusual
File length mismatch 5174 6144 for file 318SOSU28.bmp
File length mismatch 5174 6144 for file 319SOSU28_1.bmp
File length mismatch 5174 6144 for file 522SOS.bmp
File length mismatch 5174 6144 for file 76ASC21.bmp
File length mismatch 5174 6144 for file 8SOS.bmp
Dimension 85 x 26 for file AACHARTER.bmp is unusual
File length mismatch 5174 6144 for file AALE145.bmp
Dimension 85 x 24 for file ACA190.bmp is unusual
Dimension 85 x 25 for file ACC.bmp is unusual
Dimension 85 x 22 for file AcropolisAvA318.bmp is unusual
Dimension 86 x 19 for file ADA.bmp is unusual
Dimension 85 x 25 for file AERCAP.bmp is unusual
Dimension 87 x 25 for file aerojeT.bmp is unusual
Dimension 85 x 24 for file AIRCASTLE.bmp is unusual
Dimension 85 x 25 for file AIRDO.bmp is unusual
File header "‰P" (0x89 0x50) should be "BM" in file ARG738.bmp
File length mismatch 168642382 2627 for file ARG738.bmp
Dimension 21760 x 0 for file ARG738.bmp is unusual
Dimension 85 x 25 for file AVELO.bmp is unusual
Dimension 85 x 24 for file AVJET.bmp is unusual
Dimension 60 x 54 for file AZGAME.bmp is unusual
Dimension 85 x 24 for file AZSU.bmp is unusual
Dimension 85 x 25 for file BAM.bmp is unusual
Dimension 85 x 25 for file BancOFMex.bmp is unusual
Dimension 85 x 25 for file BE3.bmp is unusual
Dimension 78 x 20 for file BE55.bmp is unusual
Dimension 87 x 26 for file bristell.bmp is unusual
File length mismatch 6856 7168 for file C-17A.bmp
Dimension 80 x 20 for file C-FMFN.bmp is unusual
Dimension 85 x 38 for file C45H.bmp is unusual
File length mismatch 5176 6144 for file CAFCT156A.bmp
Dimension 66 x 20 for file CareFltBE20.bmp is unusual
Dimension 88 x 20 for file Cargill.bmp is unusual
Dimension 85 x 24 for file CASS_1.bmp is unusual
File length mismatch 5174 6144 for file CEB320.bmp
Dimension 85 x 25 for file Colombia.bmp is unusual
Dimension 85 x 27 for file CSJ.bmp is unusual
Dimension 90 x 20 for file DA62.bmp is unusual
Dimension 85 x 35 for file DenverAir.bmp is unusual
Dimension 85 x 26 for file DHSAS350.bmp is unusual
Dimension 85 x 26 for file DHSC12.bmp is unusual
Dimension 85 x 26 for file DHSTROY.bmp is unusual
Dimension 85 x 25 for file DLX.bmp is unusual
Dimension 79 x 20 for file Draken.bmp is unusual
Dimension 85 x 25 for file DTA.bmp is unusual
Dimension 85 x 22 for file DUB737700.bmp is unusual
Dimension 85 x 28 for file EI-ELZ.bmp is unusual
Dimension 85 x 24 for file EMBRYRID.bmp is unusual
Dimension 85 x 35 for file Estafeta.bmp is unusual
File length mismatch 5174 6144 for file ESWGALX.bmp
Dimension 85 x 24 for file FAI.bmp is unusual
File length mismatch 5174 6144 for file FDXBD700.bmp
File length mismatch 5174 6144 for file FDXLJ.bmp
Dimension 85 x 22 for file flag.bmp is unusual
Dimension 85 x 25 for file FLTOP.bmp is unusual
File length mismatch 5174 6144 for file FlyMex.bmp
Dimension 87 x 25 for file FOXFLT.bmp is unusual
Dimension 85 x 25 for file FTAI.bmp is unusual
Dimension 85 x 21 for file GAFA310G.bmp is unusual
File length mismatch 5174 6144 for file GECMD11.bmp
Dimension 87 x 26 for file GENATOMICS.bmp is unusual
Dimension 87 x 26 for file GLASAIR.bmp is unusual
Dimension 87 x 22 for file GOODYEAR.bmp is unusual
Dimension 85 x 22 for file HAL.bmp is unusual
Dimension 85 x 25 for file HE.bmp is unusual
Dimension 85 x 26 for file HOUSTONROCKETS.bmp is unusual
Dimension 85 x 32 for file iAero.bmp is unusual
Dimension 85 x 25 for file IAeroAir.bmp is unusual
Dimension 85 x 25 for file IAR (2).bmp is unusual
Dimension 87 x 26 for file IFL.bmp is unusual
Dimension 86 x 25 for file JETLIFE.bmp is unusual
Dimension 85 x 25 for file JETSET.bmp is unusual
Dimension 87 x 20 for file JLN.bmp is unusual
Dimension 87 x 25 for file JNA.bmp is unusual
Dimension 93 x 20 for file JUSDC93.bmp is unusual
Dimension 85 x 30 for file keystone.bmp is unusual
Dimension 85 x 25 for file LIFELINK.bmp is unusual
Dimension 80 x 30 for file LILLY.bmp is unusual
Dimension 85 x 22 for file LKE.bmp is unusual
Dimension 70 x 25 for file LUX.bmp is unusual
Dimension 87 x 26 for file MAHELO.bmp is unusual
Dimension 87 x 27 for file Med-Trans.bmp is unusual
Dimension 85 x 30 for file MEDAIR.bmp is unusual
Dimension 85 x 26 for file MexFedPoL.bmp is unusual
Dimension 55 x 20 for file MexNavyC295.bmp is unusual
File length mismatch 5174 6144 for file MTFH25B_4.bmp
Dimension 76 x 20 for file MWGAT75.bmp is unusual
Dimension 76 x 20 for file MWGAT76.bmp is unusual
Dimension 61 x 20 for file N164RJ.bmp is unusual
Dimension 85 x 22 for file N466TM.bmp is unusual
Dimension 45 x 30 for file N700AZ.bmp is unusual
File length mismatch 5174 6144 for file N700GR.bmp
File length mismatch 5174 6144 for file NACB733.bmp
Dimension 85 x 33 for file natca.bmp is unusual
Dimension 92 x 20 for file NOJCRJ2.bmp is unusual
Dimension 86 x 26 for file NORTHAIR.bmp is unusual
Dimension 79 x 20 for file PA18_1.bmp is unusual
Dimension 80 x 32 for file PCSOAC.bmp is unusual
Dimension 87 x 26 for file peakav.bmp is unusual
Dimension 80 x 26 for file Philippine Airlines.bmp is unusual
Dimension 85 x 30 for file PHOENIX.bmp is unusual
Dimension 85 x 21 for file Pilatus.bmp is unusual
Dimension 85 x 35 for file PKW.bmp is unusual
Dimension 20 x 16 for file Poland.bmp is unusual
Dimension 87 x 25 for file PURSUIT.bmp is unusual
Dimension 36 x 26 for file PURSUIT1.bmp is unusual
File length mismatch 5174 6144 for file QAFC17.bmp
Dimension 85 x 25 for file radarSCOPE.bmp is unusual
Dimension 85 x 25 for file RADAR_2.bmp is unusual
Dimension 85 x 25 for file RAX_1.bmp is unusual
Dimension 86 x 25 for file RAYTHEON_1.bmp is unusual
Dimension 82 x 20 for file REACHAIR.bmp is unusual
Dimension 85 x 35 for file REDWINGS.bmp is unusual
Dimension 86 x 25 for file rfs.bmp is unusual
Dimension 84 x 20 for file RSP.bmp is unusual
Dimension 86 x 20 for file RTD.bmp is unusual
Dimension 85 x 35 for file Sawyer.bmp is unusual
Dimension 80 x 20 for file Sawyer2 (2).bmp is unusual
Dimension 72 x 30 for file Sawyer2.bmp is unusual
Dimension 85 x 28 for file Sawyer3.bmp is unusual
Dimension 85 x 28 for file SCX_1.bmp is unusual
Dimension 85 x 21 for file SIA.bmp is unusual
Dimension 85 x 25 for file STARLINKLOGO.bmp is unusual
Dimension 86 x 20 for file SU-BAE.bmp is unusual
Dimension 87 x 25 for file Subair.bmp is unusual
Dimension 87 x 25 for file Subair_1.bmp is unusual
Dimension 90 x 20 for file SwissAFF18.bmp is unusual
Dimension 85 x 22 for file sxi.bmp is unusual
Dimension 85 x 22 for file TBM850.bmp is unusual
Dimension 63 x 30 for file TUMA.bmp is unusual
File length mismatch 5174 6144 for file UAFKC.bmp
Dimension 89 x 20 for file unc.bmp is unusual
Dimension 20 x 16 for file UnitedStates.bmp is unusual
Dimension 85 x 28 for file USAFSOC D328.bmp is unusual
Dimension 77 x 20 for file USAFTrout99.bmp is unusual
Dimension 85 x 19 for file USDA FS.bmp is unusual
Dimension 90 x 20 for file USDeptofStateDH8C.bmp is unusual
Dimension 87 x 26 for file USDHSB300.bmp is unusual
Dimension 86 x 25 for file USDHSC350.bmp is unusual
Dimension 87 x 26 for file USDHSKINGAIR.bmp is unusual
Dimension 87 x 26 for file USDHSP-3AEW.bmp is unusual
Dimension 85 x 26 for file USDHSPC-12.bmp is unusual
Dimension 87 x 26 for file USDHSPC12.bmp is unusual
Dimension 87 x 26 for file USDHSUAS.bmp is unusual
Dimension 85 x 26 for file USDOA.bmp is unusual
Dimension 90 x 20 for file USDOJAT45.bmp is unusual
Dimension 90 x 20 for file USDOJDH8C_1.bmp is unusual
Dimension 85 x 19 for file usfs.bmp is unusual
Dimension 85 x 22 for file USNVR55.bmp is unusual
Dimension 85 x 22 for file USNVR62.bmp is unusual
Dimension 87 x 25 for file VANBORTEL.bmp is unusual
Dimension 85 x 18 for file VC10.bmp is unusual
Dimension 85 x 22 for file VR62.bmp is unusual
Dimension 85 x 25 for file WILDCL215.bmp is unusual
File length mismatch 5176 6144 for file WJAB736.bmp
File length mismatch 5176 6144 for file WJAB738.bmp
Dimension 87 x 25 for file WorldStar.bmp is unusual
Test complete, 6583 files checked, 23 errors and 135 warnings

OK, after a couple of hours either deleting files or editing files so that everything is 85X20 rebooting the computer and re-loading files no change.  I notice that when Bas Station loads it hardly sits at loading the Icons when starting. In the past when it worked it would take a couple of minutes to load all files.
I know Kinetic also has files in a different location other than program files X86, but I have bee unable to locate it. I fear the file there is corrupted.  Any ideas?

Quote from: skywarrior on June 24, 2021, 12:18:38 AM
Any ideas?

I can do a remote connect and take a look with you at an agreed time if that will help?

Hi,
I think that might work, I assume that you are in England?
Let me know the time difference as I am in Tucson AZ.
Thanks

Quote from: skywarrior on June 24, 2021, 02:59:42 PM
Hi,
I think that might work, I assume that you are in England?

Heavens no.  I'm in Wales  8)

We're 8 hours ahead of you.

So mornings, your time are good, if you're available.  I can do weekends.

Oh, Wales it is.  I can do tomorrow morning after about 9:00 AM local time if that works for you or maybe sometime Sunday Morning.

Tomorrow 9:00 am your time is good.

I've sent you a PM with instructions to setup RemotePC.

Reply nearer the time with the generated ID.

OK, will do :)

Hi Mike,
Looks like it is ready
Bruce

Replied to your PM.

Just to close off this thread.

The issue was caused by rogue files in the OperatorFlags folder, compounded by another OperatorFlags folder in the Virtual Store, which is not something I've seen before.

A fresh install of BaseStation outside of Program Files and some OperatorFlag file pruning resolved the issue.

Unfortunately I couldn't get BMPChk to install on skywarrior's PC.  Not sure why as Java appeared to be installed OK.

When trying to install bmpchk did you get any error messages?

Quote from: jakems on June 26, 2021, 07:16:04 PM
When trying to install bmpchk did you get any error messages?

No just a "flash" of what I assume was a DOS window?

Just a quick note to thank Mike for all his help, knowledge and most of all patience with helping me get Base Station back up and running great.
Thanks Again!!!

Glad I was able to help.