Radarspotting

Mode-S Software => Basestation => Topic started by: mcfcmike64 on August 13, 2021, 09:37:07 PM

Title: basestation instalation new computer
Post by: mcfcmike64 on August 13, 2021, 09:37:07 PM
trying to install basestation on new computer , when i get so far into it message says program error reading from file  temp basestation download
Title: Re: basestation instalation new computer
Post by: Anmer on August 13, 2021, 10:32:07 PM
How are you attempting the install?

Are yoiu using a CD file?
Title: Re: basestation instalation new computer
Post by: mcfcmike64 on August 13, 2021, 10:39:56 PM
no download from kinetic aviation
Title: Re: basestation instalation new computer
Post by: Anmer on August 14, 2021, 07:51:00 AM
Did you download the Basestation_184 CD file, see attached?

And did yiou extract it to a nominated folder and run Setup?

[attachment deleted reduce file load]
Title: Re: basestation instalation new computer
Post by: mcfcmike64 on August 14, 2021, 12:35:02 PM
yes i did
Title: Re: basestation instalation new computer
Post by: Anmer on August 14, 2021, 12:45:25 PM
Thanks.  Does Setup complete successfully?

When do you get the error message and can you post a screen capture of the message?
Title: Re: basestation instalation new computer
Post by: mcfcmike64 on August 14, 2021, 03:58:41 PM
half way through setup

[attachment deleted reduce file load]
Title: Re: basestation instalation new computer
Post by: Anmer on August 14, 2021, 04:38:14 PM
Thanks.  And you definitely extracted the files from the Zip into a folder and are running the Setup from that folder?
Title: Re: basestation instalation new computer
Post by: mcfcmike64 on August 14, 2021, 06:27:46 PM
this is what appears

[attachment deleted reduce file load]
Title: Re: basestation instalation new computer
Post by: Faramir on August 14, 2021, 07:12:58 PM
Just make sure the ntdll.dll is not corrupted. See this (https://www.processlibrary.com/en/directory/files/ntdll/23004/) article about this dll. Secondly, the path seems very long. But to be honest I'd run a good virusscan as soon as possible just to make sure the operating system itself is not malfunctioning here.
Title: Re: basestation instalation new computer
Post by: Anmer on August 14, 2021, 07:24:18 PM
I can do a remote connection with you at a convenient time and check what may be going wrong.

Let me know if you want to do this and we can set it up.
Title: Re: basestation instalation new computer
Post by: mcfcmike64 on August 15, 2021, 08:09:55 AM
thanks
Title: Re: basestation instalation new computer
Post by: Anmer on August 15, 2021, 08:13:49 AM
Quote from: mcfcmike64 on August 15, 2021, 08:09:55 AM
thanks

Do you want us to do a remote session sometime?
Title: Re: basestation instalation new computer
Post by: mcfcmike64 on August 15, 2021, 02:10:16 PM
i think i may have sorted it out . thanks to all for your help . think a bit of fine tuning and we will see how it goes. cheers.
Title: Re: basestation instalation new computer
Post by: Anmer on August 15, 2021, 02:11:24 PM
That's good news.  Do you know what fixed it for you?
Title: Re: basestation instalation new computer
Post by: mcfcmike64 on August 15, 2021, 10:11:17 PM
had to copy and paste from my laptop