Radarspotting
Miscellaneous => Aviation News => Topic started by: mhm on September 20, 2013, 06:13:19 PM
Ryanair is to reform its "abrupt culture", chief executive Michael O'Leary says.
Speaking to shareholders at its annual general meeting, Mr O'Leary said: "We should try to eliminate things that unnecessarily" annoy customers.
Europe's biggest budget airline warned earlier this month that profits for the year may miss forecasts.
http://www.bbc.co.uk/news/business-24177834
"We should try to eliminate things that unnecessarily" annoy customers. "
Guess what or who should be eliminated first? ;)