Radarspotting

Mode-S Software => PlanePlotter => Topic started by: GED on April 21, 2014, 05:39:35 PM

Title: help no planes
Post by: GED on April 21, 2014, 05:39:35 PM
ive just upgraded to windows 7 which meant a reinstall of plane plotter from scratch,the last time i did this was when i first bought my plane gadget radar 4 years ago ,ive not done too bad getting targets via the internet including mlat but thats all im getting nothing through my pgr box .when i press the green button on pp i get a error opening port message ,when i checked my gs/mu i get the following info
    is currently a Master User.
    is not currently an approved Ground Station
    has "raw raw" enabled in Options I/O settings according to the information submitted in sharing.
Starting 1st simple poll test.....
    responded to 1st simple poll test
Starting additional simple poll test.....
    also has "raw data" enabled in Options I/O settings according to the information obtained by direct polling.
Starting 2nd simple poll test.....
    responded to 2nd simple poll test (PP584740 raw buffer content = 0 )
    has no raw data in its buffer.
    You have correctly configured your router port forwarding and PlanePlotter but no raw data is in the buffer.
    Either you are not receiving any aircraft at all or you have not correctly connected to your receiver to access raw data.
    Study the Multilateration tutorial in the Help file and carefully set up the interface with the receiver.  help anyone tried everything got me stumped
Title: Re: help no planes
Post by: Anmer on April 21, 2014, 05:41:31 PM
Can you see aircraft from your PGR in PP?  With sharing disabled?
Title: Re: help no planes
Post by: GED on April 21, 2014, 05:44:20 PM
no,in a word ,
Title: Re: help no planes
Post by: GED on April 21, 2014, 05:46:32 PM
its as though the pgr box is unplugged ,yet it was ok the other day with windows xp,and according to device manager evrything is fine
Title: Re: help no planes
Post by: Anmer on April 21, 2014, 05:48:50 PM
What have you set in PP for Mode-S receiver?  And have you set the COM port in Windows for the PGR?

I gave my PGR away as a prize a few years ago so can't do any tests here but I recall you need to set a COM port.
Title: Re: help no planes
Post by: GED on April 21, 2014, 05:50:50 PM
mode s is set as plane gadget radar, com port in windows do you mean port forwarding
Title: Re: help no planes
Post by: Anmer on April 21, 2014, 05:54:52 PM
If you have the small PGR printed Quick Start Guide, it explains how to set the COM Port in Device Manager.
Title: Re: help no planes
Post by: Anmer on April 21, 2014, 05:57:24 PM
Or contact RadarGadgets, they were always very helpful:

http://www.radargadgets.com/contact.php
Title: Re: help no planes
Post by: GED on April 21, 2014, 05:57:42 PM
ive got the installation disc but cant recall it mentioning in any detail about setting up the com port via device manager,it does mention port forwarding but in no great detail ,and i think i managed to sort out the port forwarding ,i think
Title: Re: help no planes
Post by: satcom on April 21, 2014, 06:19:46 PM
You may need updated drivers....the ones on the original disk are out of date.

Put a message on the PP yahoo group ...I am pretty sure that we had a similar problem
come up last week...which was resolved by updating the PGR sw
Title: Re: help no planes
Post by: Anmer on April 21, 2014, 06:26:57 PM
The first thing to check is that you can display data from the PGR in PP.  Or try using other display software such as Virtual Radar Server.

Once you have the PGR data working in your new PC setup, you can progress to data sharing in PP including port forwarding.

Found this which is a useful resource that explains about the Com port:

http://www.radiopics.com/1.%20Manuals/SS-Radar/Planegadget_Radar_(Installation%20Guide).pdf
Title: Re: help no planes
Post by: GED on April 21, 2014, 06:28:15 PM
cheers ill have a go,at the moment im banging my head against a brick wall ,just been checking my router setting aall seems fine,is there any way to tell what com port pp is configured to use ie 1,2,3 etc after it has been installed ,pgr is set for com3 just want to check pp is the same
Title: Re: help no planes
Post by: Anmer on April 21, 2014, 06:51:30 PM
From memory you check the com port number in Device Manager and then set that one in PGR.
Title: Re: help no planes
Post by: GED on April 21, 2014, 06:55:55 PM
they match up both com 3 ,,getting ready to give up been on this most of the day ,im not a expert on pc and this is beyond me,
Title: Re: help no planes
Post by: Anmer on April 21, 2014, 06:58:11 PM
Is your Win 7 a 32 or 64 bit processor?
Title: Re: help no planes
Post by: GED on April 21, 2014, 06:59:14 PM
32bit
Title: Re: help no planes
Post by: Anmer on April 21, 2014, 07:06:00 PM
Did you read the PGR Guide that I posted the link for?
Title: Re: help no planes
Post by: GED on April 21, 2014, 07:09:02 PM
yes thats the guide ive got and used to set it up,just cant see whats wrong
Title: Re: help no planes
Post by: Triple7 on April 21, 2014, 07:12:13 PM
When you installed, you did use the Win 7 drivers and not the XP ones I assume?

Have you fiddled with the gain settings from within PP?

Tim
Title: Re: help no planes
Post by: GED on April 21, 2014, 07:16:33 PM
Quote from: Triple7 on April 21, 2014, 07:12:13 PM
When you installed, you did use the Win 7 drivers and not the XP ones I assume?

Tim
erm have to be honest and say dont know ,i just popped in the disc and of it went,i have checked device manager and pgr has the latest drivers and working fine,although it seems not to work
Title: Re: help no planes
Post by: Triple7 on April 21, 2014, 07:22:18 PM
OK, if it was an auto install it should have been OK. I was wondering if you had chosen the drivers manually when you did the "browse my computer for driver software".

Does device manager say 'This device is working properly'?

Tim
Title: Re: help no planes
Post by: GED on April 21, 2014, 07:31:09 PM
yes tim device manager says pgr is working fine ,even pp says my router settings are fine,which is what i thought i may of got wrong
Title: Re: help no planes
Post by: Triple7 on April 21, 2014, 07:38:38 PM
You said that Comm 3 is the one set for the PGR, is that confirmed in PP via Options>>Mode-S receiver>>PlaneGadget Radar>>Setup  Comm Port?

Also does anything change of you look in Options>>Mode-S receiver>>PlaneGadget Radar>>Setup receiver and then select the factory default settings button?

Tim
Title: Re: help no planes
Post by: GED on April 21, 2014, 07:43:19 PM
Quote from: Triple7 on April 21, 2014, 07:38:38 PM
You said that Comm 3 is the one set for the PGR, is that confirmed in PP via Options>>Mode-S receiver>>PlaneGadget Radar>>Setup  Comm Port?

Also does anything change of you look in Options>>Mode-S receiver>>PlaneGadget Radar>>Setup receiver and then select the factory default settings button?

Tim
tim pure genius  it now works,feel like a right berk,although i did want to know if there was a chance of double checking the port through pp not device manager ,great stuff ill make a donation to the forum really am greatful to you all 
Title: Re: help no planes
Post by: Triple7 on April 21, 2014, 07:50:14 PM
You are most welcome GED, I for one am glad you found the right forum to ask for help. There are others but they are nowhere near as helpful or friendly as this one.

Happy spotting / watching / decoding or whatever your passion is

Tim
Title: Re: help no planes
Post by: Anmer on April 21, 2014, 07:57:21 PM
Thanks Tim, well done.