Radarspotting

Miscellaneous => Other Topics => Computer Problems & Remote Support => Topic started by: terrywadeairbus on September 16, 2014, 02:15:05 PM

Title: Unable to view Ian K's logo's?
Post by: terrywadeairbus on September 16, 2014, 02:15:05 PM
Can anyone help me please ? Recently I'm no longer able to see Ian K's tail logos on the forum,
they just show as blank , see image below.

I've tried using IE, Google Chrome and Firefox and still I can't view them, this is also the case on my laptop?

Thanks

Terry

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Title: Re: Unable to view Ian K's logo's?
Post by: Ian K on September 16, 2014, 04:08:10 PM
Hi Terry,
Could it be something to do with anti virus software ?
Try disableing it and see if that cures it, perhaps there was an update recently that has stopped you from viewing them.
Title: Re: Unable to view Ian K's logo's?
Post by: G4UMW on September 16, 2014, 04:22:52 PM
All OK here. Running Firefox 32.0.1, Win 7 64-bit with all the latest updates installed and AVG Internet Security 2014 (which does not indicate an alert when viewing Ian's logos).
Title: Re: Unable to view Ian K's logo's?
Post by: Anmer on September 16, 2014, 04:48:19 PM
I can view on Firefox and Chrome when signed in.

Can you view Paulm's and Chris Alder's logos OK?

Can you post the link for the post that you can't view?
Title: Re: Unable to view Ian K's logo's?
Post by: terrywadeairbus on September 16, 2014, 05:50:44 PM
Hi Chaps

Thanks for the replies.

I can't view Paulm's or Chris's logos either on the forum

I've disabled AVG and that doesn't let me view either?

The link I'm using to Ian K's logos is:

http://radarspotting.com/forum/index.php/topic,1194.330.html

Thanks

Terry

Title: Re: Unable to view Ian K's logo's?
Post by: Anmer on September 16, 2014, 06:06:08 PM
I suspect it's your local security settings for your browsers if you've turned off AVG.
Title: Re: Unable to view Ian K's logo's?
Post by: terrywadeairbus on September 16, 2014, 06:23:54 PM
Thank You, I'll check those out.

Could this also have anything to do with my MMS2 issue, or is it just a complete coincidence do you think?

Terry
Title: Re: Unable to view Ian K's logo's?
Post by: terrywadeairbus on September 16, 2014, 06:50:43 PM
Hi Amner

I've reset the default settings with my IE browser, looked at the security settings, changed settings with it, and I still can't view the logos!

Any further ideas please before I tear out the little hair I have  :)

Thanks

Terry
Title: Re: Unable to view Ian K's logo's?
Post by: Anmer on September 16, 2014, 07:12:09 PM
If you are experiencing this problem on different computers with different browsers and you have no active firewall, I'm at a loss to offer any further explanations.

Has this only just occurred?
Title: Re: Unable to view Ian K's logo's?
Post by: terrywadeairbus on September 16, 2014, 07:38:59 PM
Hi Amner

This has only happened in the past 5 days or so, in fact when I downloaded Firefox yesterday I could see the logos, and yet this morning when I looked I couldn't?

Thanks

Terry
Title: Re: Unable to view Ian K's logo's?
Post by: Anmer on September 16, 2014, 07:42:18 PM
Unfortunately it looks like it's a local setting, nothing I can change here.

Try Googling the topic.
Title: Re: Unable to view Ian K's logo's?
Post by: terrywadeairbus on September 16, 2014, 08:15:25 PM
I've already tried googling but nothing on the net as far as I can see.

I can see the bmp images on my own blog as well.

Any further suggestions would greatly be received, would there be any point of remotely accessing my PC to see if anything obvious stands out?

Thanks

Terry
Title: Re: Unable to view Ian K's logo's?
Post by: jakems on September 16, 2014, 10:31:22 PM
Hi

I have been having the same problem for months. I have looked at various settings in IE and have had no luck. I too would be very interested if a solution is found.
Title: Re: Unable to view Ian K's logo's?
Post by: Anmer on September 16, 2014, 10:39:40 PM
Do you have the same issue using different browsers?
Title: Re: Unable to view Ian K's logo's?
Post by: terrywadeairbus on September 16, 2014, 10:45:37 PM
Hi Anmer

Yes all browsers, IE, Chrome, Firefox and this evening I downloaded Opera and that does the
same.

I've stopped the firewall on my router as well, I have deleted any recent installed programs or updates, stopped AVG and Windows Firewall, reset IE to default settings.

I can't for the life of me think of anything that I've done, apart from turning the router off for 2 weeks whilst I was on holiday!

Thanks again

Terry
   
Title: Re: Unable to view Ian K's logo's?
Post by: terrywadeairbus on September 17, 2014, 08:01:07 AM
Good Morning Anmer

I have eliminated the router causing the problem this morning.

I tried my daughters IPAD and Laptop which has an older version of IE, and once logged
I was able to view the logos. I then tried logging out and then in on my main PC and laptop
but still I can't see the logos? I'm running version 11 of IE, but as mentioned before I've tried several other browsers too?

Thanks again

Terry 
Title: Re: Unable to view Ian K's logo's?
Post by: Anmer on September 17, 2014, 08:03:55 AM
Thank Terry

To help me try and find the cause of this issue could anyone who doesn't see the displayed logos when signed into the forum please report:

1. What operating system and version.

2. What browsers and versions.

3. What anti-virus and firewall.
Title: Re: Unable to view Ian K's logo's?
Post by: Smudger98 on September 17, 2014, 08:07:22 AM
Anmer,

I have no problem with them in either FF or IE, and have been downloading them from Chris-A for years,,, cheers Chris..
Title: Re: Unable to view Ian K's logo's?
Post by: Triple7 on September 17, 2014, 04:03:21 PM
I can replicate the problem on my works Laptop running Win 7 64 bit using IE8 (yes I know it's old but that's decreed from on high). AV is Symantec Endpoint Protection.

I have to connect via a VPN and some of my browser settings require a corporate proxy server. Therefore, it may not be properly representative due to the company IT dept's involvement  ;D

My own desktop running Firefox 32.0.1 has no issues at all.

Tim
Title: Re: Unable to view Ian K's logo's?
Post by: Anmer on September 17, 2014, 04:34:36 PM
Thanks Tim

Does this link open the image on the laptop?

http://www.radarspotting.com/images/BAW.BMP
Title: Re: Unable to view Ian K's logo's?
Post by: Triple7 on September 17, 2014, 04:56:11 PM
Hi Mike,

Yes, it gives me the option to open or save and when I click open it opens in ...... paint.

Thanks,

Tim
Title: Re: Unable to view Ian K's logo's?
Post by: Anmer on September 17, 2014, 05:07:18 PM
And do you see this?

(http://www.radarspotting.com/images/BAW.BMP)
Title: Re: Unable to view Ian K's logo's?
Post by: Triple7 on September 17, 2014, 05:14:57 PM
Indeed I do  :)

But I am still seeing the attached on the logo page.

Tim

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Title: Re: Unable to view Ian K's logo's?
Post by: Anmer on September 17, 2014, 05:20:21 PM
Thanks Tim.

Strange.  Got me stumped (for now).

What do you see here?

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Title: Re: Unable to view Ian K's logo's?
Post by: Triple7 on September 17, 2014, 05:30:37 PM
Nothing I'm afraid, same as the other screen grab Mike,

Tim


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Title: Re: Unable to view Ian K's logo's?
Post by: terrywadeairbus on September 17, 2014, 06:06:59 PM
Hi Anmer

I can see the BAW logo from the link and also the one on this thread, but still nothing on Ian's logo pages.

Thanks

Terry 
Title: Re: Unable to view Ian K's logo's?
Post by: terrywadeairbus on September 17, 2014, 06:09:31 PM
Further to my last, but can't see the BAW logo when I'm logged in, but can when I'm not?

Terry
Title: Re: Unable to view Ian K's logo's?
Post by: terrywadeairbus on September 17, 2014, 06:29:31 PM
And another up date. I can see the logos with Firefox now, but this happened the other day, then the next I couldn't? Most odd?

Terry
Title: Re: Unable to view Ian K's logo's?
Post by: jakems on September 17, 2014, 07:16:06 PM
Hi guys

Just to add my details I use Vista SP2, with IE9 & AVG Free with Windows Security Centre Firewall. I cannot see the second BAW logo when I am logged in or not. Just tried Chrome 37 and I can see the second logo fine. Very strange!
Title: Re: Unable to view Ian K's logo's?
Post by: terrywadeairbus on September 17, 2014, 08:50:14 PM
This evening I can see Ian's logos using Firefox and Chrome, but still not with IE.

Terry
Title: Re: Unable to view Ian K's logo's?
Post by: terrywadeairbus on September 24, 2014, 07:51:54 AM
A quick up date on seeing Ian's tail logos.

I can see the logos using Google Chrome, but not with Firefox or IE, still quite a mystery this one!

Kindest Regards

Terry