Morning,
The feed software for FR24 appears to have failed over the last two days. All I get is that it can't connect and will try again in x seconds.
It appears to be either a software or server issue as there is another uploader reporting the issue on the FR24 forum.
Keith
What feed version are you using? Radarcape, Windows, Linux?
The "flightradar24 feeding software V32" on Windows 10. Can't see how to get to actual program version out of the software as I can't interrupt it once it can't connect and have to go to task manager to close it down.
I've tried it on two machines too with same results.
All worked fine until 2 days ago. I don't think the machine received a Microsoft update and can't see anything in the firewall/virus software (MS Defender). I've also emailed FR24 support this morning.
Keith
[Attachment deleted by Admin to save file space]
silly me - version is 1.2.3.2 (from the program file properties).
Thanks.
The latest Windows feeder version is showing as 1.0.15-7.
I just downloaded it but I can't get it to connect to my SBS-3 so can't check if the FR24 server has an issue.
http://feed.flightradar24.com/#windows
I'll keep trying.
Thanks yes - I have tried the same and it doesn't want to accept my sharing key at the moment.
I've just tried to setup a new feed and am getting an error during the setup dialogue:
"Could not connect to feed.flightradar24.com. errno: 2"
I've emailed FR24 too. Let's see if we get a reply. There are unanswered posts on the FR24 forum about connection errors.
Same problem here this morning - not connecting.
Quote from: KeithH on December 22, 2015, 08:42:22 AM
Thanks yes - I have tried the same and it doesn't want to accept my sharing key at the moment.
and when I put the correct code in I get "could not connect" error. I'll leave it with FR24.
Well, FR24 claims that everything is working correctly but we're not the only ones who think otherwise.
Maybe they're all snowed in?
I'm in the same boat. Just showing 2 red triangles and the 'cannot connect retry in 5 secs count down' message.
It also won't accept my key.
Tim
Quote from: Triple7 on December 22, 2015, 11:13:35 AM
I'm in the same boat. Just showing 2 red triangles and the 'cannot connect retry in 5 secs count down' message.
It also won't accept my key.
I emailed FR24 earlier and asked if there was a problem with the data feed server and was told "No, not that I am aware of"
Bit worrying, especially as "volunteer" feeders represent the bulk of its data.
I tried the recover lost key option only to see a message that whilst there was one registered user with my email address, my location had changed. I haven't moved so something is certainly not right.
I sent an email about a lost key to support but haven't received a proper reply, only the automated "we have received your email" message.
Tim
There's definitely an issue Tim as I saw posts on Radarcape Yahoo Group earlier. But FR24 "Support" doesn't seem to know what's going on.
Quote from: Anmer on December 22, 2015, 11:44:00 AM
There's definitely an issue Tim as I saw posts on Radarcape Yahoo Group earlier. But FR24 "Support" doesn't seem to know what's going on.
Well, trawling through the fr24 forum there does seem to be a lot of uploaders with the same problem. And reading between the lines i think there is new software to load. I have had a go at loading the new software and as there are questions that are not explained in the loading instructions it has become very difficult to understand and install.
There is now a query on the FR24 forum asking for clarification of these.
Yes, it does seem odd that FR24 dont take this seriously as their data must be diminished from the volunteers. Maybe they dont want data from volunteer now?
I had another go with the new FR24 upload program this morning.
I have managed to get it working!
However, it now appears that you cannot run both the uploader and Basestation at the same time.
After installing the software I started Basestation BEFORE starting FR24 uploader. It would not connect. BUT as soon as I close basestation the connection is made. Checking my FR24 Premier account is has been updated. If I start Basestation again it cannot connect to the Puck.
This means I cannot "see" any aircraft set for "Interested".
No a good update to the program!
What settings have you got for the FR24 feed? Can you post your FR24feed.ini file?
Open in Notepad and copy and paste. But first remove the fr24key line.
I have no idea what all the new options requested when installing the software are but I answered "YES" to them all. Nor do I understand the lines below . .
receiver="sbs1usb"
fr24key=""
bs="no"
raw="yes"
baudrate="115200"
logmode="0"
mpx="yes"
mlat="no"
mlat-without-gps="no"
I downloaded the latest feeder software for Windows and tried to configure it. I got the message my key was not correct and to retrieve it again, at which point the feeder set up only gave me the option to try again or exit. I tried to get my key but that resulted in the same message about wrong location I got yesterday. Still no reply from FR about that ???
Sounds like the old 'simple' feeder software has been disabled and everyone has to use the new one with Dump1090 built in, even if you are running an SBS and don't need the Dump software.
Tim
I have the same problem with fr24feed
My ini file. Basestation sending data on port 30006, but "sbs1tcp" in not correct for this setting.
receiver="sbs1tcp"
fr24key="removed"
host="192.168.1.170:10001"
bs="no"
raw="no"
baudrate="3000000"
logmode="2"
windowmode="0"
mpx="no"
I found this post on the FR24 forum:
http://forum.flightradar24.com/threads/9562-SBS-1-via-USB-on-W10-FR24-Feed-error-authentication-failed-please-help?highlight=basestation
------------------------------------------------------------------------------
I can help you with that issue. It happens when Basestation is running. Now we can solve this in two ways.
A. If you don't need Basestation for anything else then shut it down and everything should start working.
B. If you need to run Basestation then please do the following.
1. Configure Basestation to connect to TCP rather than USB using the following details:
Settings-> Hardware settings-> Network-> 127.0.0.1, port 20072
2. Edit the fr24feed.ini and add the following line:
mpx="yes"
3. Start FR24 software first so it connects to the SBS-1e over USB
4. Start Basestation that will connect to FR24 software via TCP
5. Make sure to have DATA SOURCE changed to Use Network.
-------------------------------------------------------------------------------
I'm not sure I want to change my port No. to 20072, it's currently 10001, why does it need to be amended, just to suit FR24?
Tim
Quote from: Triple7 on December 23, 2015, 08:54:53 AM
I downloaded the latest feeder software for Windows and tried to configure it. I got the message my key was not correct and to retrieve it again, at which point the feeder set up only gave me the option to try again or exit. I tried to get my key but that resulted in the same message about wrong location I got yesterday. Still no reply from FR about that ???
Sounds like the old 'simple' feeder software has been disabled and everyone has to use the new one with Dump1090 built in, even if you are running an SBS and don't need the Dump software.
Tim
I had a problem with my key (I had saved it from the first use) when it failed I got a reminder from the FR24 site and I then realised there was an extra character at the end of the key. It was a + sign. It work after I removed that character.
Hope this helps.
Keith
Quote from: Triple7 on December 23, 2015, 09:10:49 AM
I found this post on the FR24 forum:
http://forum.flightradar24.com/threads/9562-SBS-1-via-USB-on-W10-FR24-Feed-error-authentication-failed-please-help?highlight=basestation
------------------------------------------------------------------------------
I can help you with that issue. It happens when Basestation is running. Now we can solve this in two ways.
A. If you don't need Basestation for anything else then shut it down and everything should start working.
B. If you need to run Basestation then please do the following.
1. Configure Basestation to connect to TCP rather than USB using the following details:
Settings-> Hardware settings-> Network-> 127.0.0.1, port 20072
2. Edit the fr24feed.ini and add the following line:
mpx="yes"
3. Start FR24 software first so it connects to the SBS-1e over USB
4. Start Basestation that will connect to FR24 software via TCP
5. Make sure to have DATA SOURCE changed to Use Network.
-------------------------------------------------------------------------------
I'm not sure I want to change my port No. to 20072, it's currently 10001, why does it need to be amended, just to suit FR24?
Tim
mmm, not sure I want to change the Basestation to "Network" either. I would need to change it all back when I'm away from home.
Will need to give some serious thoughts about uploading to FR24. What was wrong with the previous version it worked and didn't take up resources or thought processes.
Thanks,
Thanks Keith, I also had a + sign at the end, I removed it and that sorted it, at least I have now managed to step through the set up. It doesn't work as it continuously loops saying:
Authentication failed please make sure the specified device is an SBSX receiver
Not sure what to do next, maybe I'll shut everything down and start the FR feed first as that was suggested in point 3 above.
Tim
Quote from: Triple7 on December 23, 2015, 09:34:29 AM
Thanks Keith, I also had a + sign at the end, I removed it and that sorted it, at least I have now managed to step through the set up. It doesn't work as it continuously loops saying:
Authentication failed please make sure the specified device is an SBSX receiver
Not sure what to do next, maybe I'll shut everything down and start the FR feed first as that was suggested in point 3 above.
Tim
Sorry for double post - finger trouble :o
I have the same trouble yesterday FR24 was working now its not, I downloaded the new update and nothing ,no feed ,I've tried all combinations to try to kick-start the programme but I give up
Why change something that was not broken, there's lots of people complaining they cannot feed ,what a shambles
Quote from: Triple7 on December 23, 2015, 09:34:29 AM
Thanks Keith, I also had a + sign at the end, I removed it and that sorted it, at least I have now managed to step through the set up. It doesn't work as it continuously loops saying:
Authentication failed please make sure the specified device is an SBSX receiver
Not sure what to do next, maybe I'll shut everything down and start the FR feed first as that was suggested in point 3 above.
Tim
Did you try just starting the FR24 software without Basestation active? It seems that it wants to connect directly with the SBS hardware, meaning Basestation cannot connect without changing the way in which Basestation works.? I may be wrong here but that is what it looks like.
Keith
Just tried again, closed BaseStation and then started the FR feeder, that gave me a message it couldn't connect - which made some sense as BS wasn't active. Started BS and it seemed to connect OK but then I get the same message as above;
Authentication failed please make sure the specified device is an SBSX receiver
I have ModeSMixer sitting between my SBS and BS as I feed the output to other nodes on my LAN. I don't know if that is stopping it working. I have not changed the port No. in point 1 above, mine is still showing as 10001.
I guess more trial and error required here.
As Luke pointed out, why change something that has worked flawlessly for ages.
Tim
FR24 should be like Flightaware, when you are not sharing for 12 hrs they send you an email stating that. Perhaps FR24 would then realise how many people are not now sharing.
Well I seem to have fixed it :P
In the initial set up it asked about port 30003 and I just accepted that so it added that to my .ini file. I have now changed that to 10001 and it seems to be feeding OK, one green and one yellow triangle on the icon in the task bar.
Here's my FR24feed.ini file:
receiver="sbs1tcp"
fr24key="removed"
host="192.168.1.90:10001"
bs="no"
raw="no"
logmode="0"
mpx="no"
mlat="no"
mlat-without-gps="no"
Good luck!
Tim
Tell you the truth, I can't even find FR24 on my hard drive !!!
it certainly can't find FR24feed.ini
I have now found the FR24.exe and nothing else
fr24feed.ini is created when you run through the new set up program.
fr24feed_win32_1.0.15-7.zip is the one I extracted and used.
Tim
What we need is clear concise instructions for set up from FR24,this is a shambles,very very poor !!!!!!
Thanks Tim, I have changed my .ini file but I keep getting the message "cannot resolve to 192.168.1.90.10001, could not connect to 192.168.1.90.10001
Quote from: Ian K on December 23, 2015, 12:06:11 PM
Thanks Tim, I have changed my .ini file but I keep getting the message "cannot resolve to 192.168.1.90.10001, could not connect to 192.168.1.90.10001
Hi,
If you are using a puck then it is connected via USB not Ethernet. So the address 192.168.1.90 will not exist.
Keith
Hi , yes doesn't like 192.168.1.90, tried 192.168.1.170 per the instructions but still no luck !
192.168.1.90 is the IP address of my PC running ModeSMixer yours will be different. The default for the SBS (via Ethernet) is 192.168.1.170.
Tim
I've spent too long trying.
If somebody can connect their Puck via USB please advise. Thank you
It get's worse.
I tried to test the latest Windows feed. I used to have a sharing key for my old location but need a new one for here.
The setup rejected my email address because a share key already exists which is correct. It tells me to recover it but when I tried it said there was no feeder key for my email address. Two messages with opposite statements! Grrrr.
I emailed FR24's CEO this morning suggesting he looked at this message thread and others elsewhere. No reply as yet!
Good news. My email to the FR24 CEO prompted a response which I'll summarise:
"We made a change lately that could affect the oldest feeding software (using BS 30003 output rather than raw). We have now reverted the change.
Could you please check if the old windows software is working again now?
Also, the new feeding software will be modified to accept RAW stream from Basestation rather than directly connect to SBS devices, as we guess this is how most of SBS users want it?"
If you are using the old feeder, try again, setup as before.
I will try the new version and various options.
Quote from: Anmer on December 23, 2015, 01:43:42 PM
Good news. My email to the FR24 CEO prompted a response which I'll summarise:
"We made a change lately that could affect the oldest feeding software (using BS 30003 output rather than raw). We have now reverted the change.
Could you please check if the old windows software is working again now?
Also, the new feeding software will be modified to accept RAW stream from Basestation rather than directly connect to SBS devices, as we guess this is how most of SBS users want it?"
If you are using the old feeder, try again, setup as before.
I will try the new version and various options.
Great news - well done!
Just tried the old software and it is connected and uploading data.
I'll check back with FR24 when the new software has been made available.
Thanks again.
Regards
Keith
Yes i'm feeding again
Yes the old feeder is indeed working, somebody WAS listening and maybe reading this thread
Well done to all who made this happen, you know who you are !!!!!!!
Thank you
Quote from: luke ashton on December 23, 2015, 05:16:02 PM
Well done to all who made this happen, you know who you are !!!!!!!
Piotr at FR24 made it happen, following my email to his CEO.
I use SBS3 via ethernet and it also stopped 2 days ago. I did nothing other than send an email to FR24 support. This morning it appears to be working correctly again. Glad I was too busy to do anything else over the last couple of days so didn't waste a lot of time. However, thanks to those that got listened to.
Merry Christmas and a Happy New Year.
Mike
They should have tested update before uploading live.
Quote from: mhm on December 25, 2015, 07:40:38 AM
They should have tested update before uploading live.
Too busy counting its money.
New Feeder Version is out for Windows and PI.
Win Version is working fine for me
Quote from: eddm_muc on February 04, 2016, 07:59:41 AM
New Feeder Version is out for Windows and PI.
Win Version is working fine for me
Hi, If you have it working how did you answer the "setup" questions please?
The first time it is run there are several questions that are not discussed in the PDF manual. I have tried answering "No" to each but just get a repeating message that it cannot connect to the hardware. I seem to remember that this was the same the last time they released new software and the software wants sole access to the (in my case) Puck. Not good if, like me, you want to run basestation at the same time.
Thanks
Keith
Quote from: KeithH on February 05, 2016, 12:54:45 PM
Quote from: eddm_muc on February 04, 2016, 07:59:41 AM
New Feeder Version is out for Windows and PI.
Win Version is working fine for me
Hi, If you have it working how did you answer the "setup" questions please?
The first time it is run there are several questions that are not discussed in the PDF manual. I have tried answering "No" to each but just get a repeating message that it cannot connect to the hardware. I seem to remember that this was the same the last time they released new software and the software wants sole access to the (in my case) Puck. Not good if, like me, you want to run basestation at the same time.
Thanks
Keith
ah, I think I have it sorted. The first question asks for hardware type. Need to select the last option SBSx NOT SBS1 or SBS3.
Also had success with feeding SBS3 to FR24 using these settings in the FR24 config file -
receiver="basestation"
fr24key="xxxxxxxxxxxxxxxx"
host="localhost:30006"
bs="no"
raw="no"
logmode="1"
mlat="no"
mlat-without-gps="no"
Also the latest FR24 software -
http://feed.flightradar24.com/windows/fr24feed_win32_1.0.16-11.zip
I'm a happy chappie
Anybody else getting a Network error/ could not connect message ? currently getting Red/Yellow triangles.
Quote from: Ian K on May 04, 2016, 06:12:18 PM
Anybody else getting a Network error/ could not connect message ? currently getting Red/Yellow triangles.
Everything working well here!
Which feeder version are you using Ian?
I'm seeing exactly the same as you Ian. It started earlier today, after my ISP - Plusnet had a wobble.
I think the version I am using is 1.0.16-11.
I am seeing things like this in the command feeder window:
2016-05-04 18:43:06 | [feed][n]connecting
2016-05-04 18:43:06 | [stats][i]Stats thread started
2016-05-04 18:43:06 | [feed][n]connected via UDP (fd 812)
2016-05-04 18:43:06 | [feed][n]working
2016-05-04 18:43:16 | MSGS-OK: 0
2016-05-04 18:43:16 | MSGS-ER: 0
2016-05-04 18:43:16 | [reader][e][0]Could not connect to 192.168.1.90
2016-05-04 18:43:21 | [reader][i][0]Connecting to SBS1 receiver on 192.168.1.90:10001
2016-05-04 18:43:36 | [feed][n]ping 1
2016-05-04 18:43:42 | MSGS-OK: 0
2016-05-04 18:43:42 | MSGS-ER: 0
2016-05-04 18:43:42 | [reader][e][0]Could not connect to 192.168.1.90
2016-05-04 18:43:47 | [reader][i][0]Connecting to SBS1 receiver on 192.168.1.90:10001
192.168.1.90 is my PC running ModeSMixer as the feed from SBS to my LAN. However trying 192.168.1.170 (the SBS's IP address) I get the same:
2016-05-04 18:44:54 | [reader][i][0]Initializing reader
2016-05-04 18:44:54 | [reader][i][0]Connecting to SBS1 receiver on 192.168.1.170:10001
2016-05-04 18:44:55 | MSGS-OK: 0
2016-05-04 18:44:55 | MSGS-ER: 0
2016-05-04 18:44:55 | [reader][e][0]Could not connect to 192.168.1.170
2016-05-04 18:45:00 | [reader][i][0]Connecting to SBS1 receiver on 192.168.1.170:10001
2016-05-04 18:45:01 | MSGS-OK: 0
2016-05-04 18:45:01 | MSGS-ER: 0
2016-05-04 18:45:01 | [reader][e][0]Could not connect to 192.168.1.170
2016-05-04 18:45:04 | [time][i]Time synchronized correctly, offset +0.0035 seconds
Might be my ISP or something else :-\
Tim
Quote from: Triple7 on May 04, 2016, 06:52:59 PM
I'm seeing exactly the same as you Ian. It started earlier today, after my ISP - Plusnet had a wobble.
I think the version I am using is 1.0.16-11.
I am seeing things like this in the command feeder window:
2016-05-04 18:43:06 | [feed][n]connecting
2016-05-04 18:43:06 | [stats][i]Stats thread started
2016-05-04 18:43:06 | [feed][n]connected via UDP (fd 812)
2016-05-04 18:43:06 | [feed][n]working
2016-05-04 18:43:16 | MSGS-OK: 0
2016-05-04 18:43:16 | MSGS-ER: 0
2016-05-04 18:43:16 | [reader][e][0]Could not connect to 192.168.1.90
2016-05-04 18:43:21 | [reader][i][0]Connecting to SBS1 receiver on 192.168.1.90:10001
2016-05-04 18:43:36 | [feed][n]ping 1
2016-05-04 18:43:42 | MSGS-OK: 0
2016-05-04 18:43:42 | MSGS-ER: 0
2016-05-04 18:43:42 | [reader][e][0]Could not connect to 192.168.1.90
2016-05-04 18:43:47 | [reader][i][0]Connecting to SBS1 receiver on 192.168.1.90:10001
192.168.1.90 is my PC running ModeSMixer as the feed from SBS to my LAN. However trying 192.169.1.170 (the SBS's IP address) I get the same:
2016-05-04 18:44:54 | [reader][i][0]Initializing reader
2016-05-04 18:44:54 | [reader][i][0]Connecting to SBS1 receiver on 192.168.1.170:10001
2016-05-04 18:44:55 | MSGS-OK: 0
2016-05-04 18:44:55 | MSGS-ER: 0
2016-05-04 18:44:55 | [reader][e][0]Could not connect to 192.168.1.170
2016-05-04 18:45:00 | [reader][i][0]Connecting to SBS1 receiver on 192.168.1.170:10001
2016-05-04 18:45:01 | MSGS-OK: 0
2016-05-04 18:45:01 | MSGS-ER: 0
2016-05-04 18:45:01 | [reader][e][0]Could not connect to 192.168.1.170
2016-05-04 18:45:04 | [time][i]Time synchronized correctly, offset +0.0035 seconds
Might be my ISP or something else :-\
Tim
I'm running the same version here and everything has seemed good all day. I have just stopped and restarted the uploader and it still seems to be running well. Strange! Firewall issue??
How do you find out which version is in use ?
I just restarted PC but still have the same message
Quote from: Ian K on May 04, 2016, 07:05:26 PM
How do you find out which version is in use ?
I just restarted PC but still have the same message
When you start the uploader the second line lists the version number.
HTH
Right click on the fr24feed.exe and look at the details tab - which revealed I am actually using 1.0.15.7
No firewall issues all FR24 programs / apps have full access.
Tim
EDIT: just upgraded to 1.0.16-11 with the same result - won't connect
Thanks Tim, yes I am also on Win32_1.0.15-7
My FR24 Radarcape and SBS1 Client feeds are working OK. Just checked the FR24 forum and nothing mentioned there.
I'll email Piotr.
I am still not able to connect. Here's my FR24 dialog box.
Basestation: OK
Info: could not connect.
???
Tim
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Quote from: Triple7 on May 05, 2016, 05:14:05 PM
I am still not able to connect. Here's my FR24 dialog box.
Basestation: OK
Info: could not connect.
???
Tim
Hi,
That's the old version of the feeder. I think that's the one that originally failed and it took a while to sort out but FR24 had changed something at there end that stopped it. Since loading the current version I have had no issues. I would suggest trying the new downloader from the FR24 web site.
HTH
Keith
I emailed Piotr at FR24 last evening. He's on vacation until Monday and will take a look when he's back.
It does seem now that others are having the same problem
http://forum.flightradar24.com/threads/10210-FR24-link-Disconnected
Quote from: KeithH on May 05, 2016, 05:28:49 PM
Hi,
That's the old version of the feeder. I think that's the one that originally failed and it took a while to sort out but FR24 had changed something at there end that stopped it. Since loading the current version I have had no issues. I would suggest trying the new downloader from the FR24 web site.
HTH
Keith
Sorry it's not - it's the latest version that has worked flawlessly until yesterday.
I'll await further updates from Mike.
Tim
It wasn't working this morning but sometime during the day something changed and it seems to be back to normal - I have changed nothing :)
Tim
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Just checked, and I'm also working again :)
I have noticed that once again I am not connected, same message as before !!
Working again