basestation instalation new computer

[mcfcmike64]

trying to install basestation on new computer , when i get so far into it message says program error reading from file  temp basestation download

[Anmer]

How are you attempting the install?

Are yoiu using a CD file?

[mcfcmike64]

no download from kinetic aviation

[Anmer]

Did you download the Basestation_184 CD file, see attached?

And did yiou extract it to a nominated folder and run Setup?

[attachment deleted reduce file load]

[mcfcmike64]

yes i did

[Anmer]

Thanks.  Does Setup complete successfully?

When do you get the error message and can you post a screen capture of the message?

[mcfcmike64]

half way through setup

[attachment deleted reduce file load]

[Anmer]

Thanks.  And you definitely extracted the files from the Zip into a folder and are running the Setup from that folder?

[mcfcmike64]

this is what appears

[attachment deleted reduce file load]

[Faramir]

Just make sure the ntdll.dll is not corrupted. See this article about this dll. Secondly, the path seems very long. But to be honest I'd run a good virusscan as soon as possible just to make sure the operating system itself is not malfunctioning here.

[Anmer]

I can do a remote connection with you at a convenient time and check what may be going wrong.

Let me know if you want to do this and we can set it up.

[mcfcmike64]

thanks

[Anmer]

thanks

Do you want us to do a remote session sometime?

[mcfcmike64]

i think i may have sorted it out . thanks to all for your help . think a bit of fine tuning and we will see how it goes. cheers.

[Anmer]

That's good news.  Do you know what fixed it for you?