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1090-Puck Advance Orders

Started by Anmer, July 31, 2013, 03:19:21 PM

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viking9

Has anyone telephoned Chris to find out the problem with the Puck?
Tom

Mike

I just want to clarify some incorrect rumors posted in here. I Mike on this forum and I'm Mike on FR24 forum and I work for FR24.

FR24 have about 2600 unique feeder-ID's feeding FR24 every (this) week and that number is currently increasing by about 50-60 feeders per week.
Out of this 2600 about 450 are feeders from FR24 hardware and rest use own hardware. In UK we currently have 100+ software feeders and 28 feeders with FR24 hardware capable of doing MLAT. This is the current MLAT coverage in Europe.


vortex003

Quote from: viking9 on October 15, 2013, 05:48:35 PM
Has anyone telephoned Chris to find out the problem with the Puck?

Yes.

Quote from: craig7653 on October 11, 2013, 09:44:46 AM
I wouldn't hold your breath. I'm fast losing faith. They never reply to emails and it took me several attempts to speak to someone on the phone.... Very disappointed.


IanH

QuoteHas anyone telephoned Chris to find out the problem with the Puck?

What's he going to say? He was on the forum today at 1638 so probably saw the comments.

But if Kinetic have told him to make "no comment" on the situation, he is having to live with that knowing he has potential customers but can't explain the delays.

viking9

I phoned Chris today and he answered the phone straight  away.
Tom

Anmer

Quote from: viking9 on October 15, 2013, 11:00:36 PM
I phoned Chris today and he answered the phone straight  away.

Great.  Did he announce when the Puck will be available?
Here to Help.

viking9

I didn't ask him about the Puck as I'm not interested in buying one. I was phoning regarding an antenna.

Chris was his usual kind and courteous self. In conversation he did mention that SBS-3s are flying off the shelves.



Tom

Anmer

Quote from: viking9 on October 16, 2013, 12:49:07 PM
Chris was his usual kind and courteous self. In conversation he did mention that SBS-3s are flying off the shelves.

Yes, I agree, Chris is always kind and courteous.

If SBS-3 sales are going so well maybe there's no incentive to make the Puck(s)?
Here to Help.

craig7653

I think i'm going to use the money I put aside for the puck on something else now. Just getting fed up of waiting. Nearly 2 months ago I was told the puck would be here within 10 days......

vortex003

Quote from: craig7653 on October 27, 2013, 11:13:50 AM
I think i'm going to use the money I put aside for the puck on something else now. Just getting fed up of waiting. Nearly 2 months ago I was told the puck would be here within 10 days......

They're too busy selling SBS-3s'.......

Pass me the salt please  ;D

Anmer

Just received this from Chris Taylor at Taylor Made RF:

"Thank you for your order enquiry for the Kinetic 1090 Puck

I am delighted to tell you we have now had confirmation of delivery on or before the 1st of December

Apologies for the delay.

I will send an invite to pay two weeks before dispatch."
Here to Help.

hispeedbypass

mmm convenient for xmas don't you think?

Sun Worshipper

Sounds more and more like a certain other virtual radar receiver CEO's timescale promise.  Hope I'm wrong.

craig7653

It's a shame Chris didn't let everyone else know about delivery date. I've pre ordered and heard nothing. They have lost my custom now. They don't even answer enquiries..... Very poor.

Anmer

I too pre-ordered (for the competition prize) and received an automated email confirming availability.

And I always get an automatic email acknowledgement to any emails I send as well as a follow up one or phone call.
Here to Help.