SBS-3 does'nt switch from USB mode to Network mode

[F5AHD]

Hello

I had to reinstall Windows 10 on my PC.

Since this installation I can no longer operate SBS-3 in a network

To switch from USB mode to network mode I proceed as follows:

I connect SBS-3 with USB and start the installation of Basestation. 

On SBS-3 the leds "USB OK" and "Active Session"  are on.

I put the IP address (192.168.1.170) in the non-volatile memory settings tab. The "NVRAM Update" LED is on for one second.

I then copy this network address into Hardware Settings.

I remove the USB cable from the PC and plug it into a 2 ampère socket.

I connect the Ethernet cable.

I change the network source in Basestation to "Use the network".

and I restart BaseStation

On SBS-3 the leds "USB OK" and "Active Session" remain off, the menu tab "Buildin-SDR"  in Basestation does not open.

This address is well recognized by the network (ping on 192.168.1.1.170 ok, also visible in "advanced ip Scanner")

Does anyone have any idea what's wrong... ? I don't understand, I've been using SBS-3 in Network mode for years without any problems.

This is so convenient for acars in Planeplotter and AIS in Shippplotter.

Maybe a defect on SBS-3?

Thank you in advance

vy 73 de F5AHD, André




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[Anmer]

Can you post a screenshot of your Command window showing the results of the Ping for 192.168.1.170?

What lights show on the SBS-3 when you have the Ethernet cable attached and the USB connected to a DC power supply?

[F5AHD]

Hello

First of all thank you for the quick answer.

The only LED which is on, is the first one marked power, all other leds are off.

Also see the copy of the ping command

Vy 73 de F5AHD, André

[attachment deleted reduce file load]

[Anmer]

Thank you.

What is the power rating in volts and amps of the DC power supply?

Have you tried a different power supply and Ethernet cable?

[F5AHD]

Hello

The socket is for max 2.1 A max. and 5V (10,5 W max.)

Okay, let's put this note on standby until i can find a new cable.

As soon as I have made some tests with the new cable, I will give you a feedback.

There's a good chance it's a cable problem.

vy 73 de F5AHD, andré

[F5AHD]

Hello

As promised I just did several tests, with different power cables and especially different internet cables.

Nothing changed.

Only the 1st led (power) of SBS-3 is on. I have a strong suspicion of  SBS-3 device failure.

The SBS-3 is 8 years old and has been used every day. So a failure cannot be excluded. Seems that TCP is not recognized.

Any other ideas?

I can only use the SBS-3 in "USB" mode for the moment.

F5AHD Vy 73, André

[Anmer]

Thanks for checking the cable.

I would try resetting the Lantronix Ethernet firmware.

I have sent you an email with the Zip utility and instructions.  The Zip is 5MB.  Please let me know you receive the email OK.

[F5AHD]

Hello

Yes I received your email and thank you for the attached utility.

I followed your instructions.

There are some messages that i don't understand, but I didn't see an error message.

The situation remains unchanged, only power led is on.

Vy 73 de F5AHD, André

[Anmer]

Can I check you have set port 10001?

See attached.

[attachment deleted reduce file load]

[F5AHD]

Hello

As requested, I made some screenshots

in the first screenshot you see that port 10001 ist set.

In the second screenshot you see that menu "Buildin-SDR" is missing.

In the third screeshot you see that SBS-3 cannot connect.

See attachments

Kind regards

André

[attachment deleted reduce file load]

[Anmer]

Thanks.

Sorry to keep asking questions but the SBS receivers do not have a history of hardware failure.

Is the Ethernet cable conencted to your PC or router?

[F5AHD]

Ethernet is connected to the router, not to the PC

I have guests here, so I won't be able to test with SBS connected to the PC until tomorrow.

I will give you a feedback as soon as possible.

Kind regards

André

[Anmer]

I would leave the cable connected to your router.

Do you see the SBS-3 connected to your local network in the router Admin?

[F5AHD]

Hello

I forgot to mention that there is a switch (8 port) between the SBS and the router (Orange livebox).

I don't know if I changed anything about the connections anymore. It may be a possibility to explore further.

As promised I will do some tests tomorrow by plugging the SBS into the router and by-passing the switch.

I will also check if SBS is connected in the livebox management web interface;

Kind regards

André

[F5AHD]

Hello

It must be said that the network installation here is relatively complex. This network includes 2 PCs with window, 1 PC with linux and a Raspberry PI, a set of cameras with recorder, a NAS and TV connection for replay.

As I am also an amateur radio operator (my callsign is F5AHD), I have 2 radios connected by TCP/IP.

Given the large number of ports used, the use of a switch was essential.

Some of these devices (cameras and recorder in the attic, PC with linux and TV in the living room) are far from the router and are connected by PCL.

With the re-sinstallation of Windows i also had to reinstall 2 cables, I may have made a mistake in the connections.

I just did the test with the internet cable connected directly to the router.

Always the same situation, even after the operation with your LantronixUDP program, only the first led (power) is on.

I think I'll give up and use SBS in "USB" mode. I am pretty sure the SBS device has a failure.

I would like to thank you very much for your patience and help

vy 73 de F5AHD, André