RTL1090 crashes when pressing 'Start'

[TTECH]

Hello eveyone,

I received my R820T Dongle from Jetvision.de today.
I followed these instructions to install the necessary drivers and software:
http://www.flightradar24.com/dvbt-stick

When I run the RTL1090 software program and press 'Start', it crashes.
I am using Windows 7.

Can someone help me, please?

Best Regards,
Tibo

[Anmer]

Sounds like you may have the wrong drivers installed?

[Breitling]

Any kind of error shown?   I agree with Anmer, try to reinstall Zadig drivers.

[TTECH]

The program closes and shows these error(Dutch):


I installed the drivers like they said in the instructions.
How can I check if the drivers are okay?

[Anmer]

Which instructions?

If you have the wrong drivers it can be a problem removing them.  Do you have another PC to try?  It's important not to install the normal DVB-T drivers.

Have you tried contacting Jetvision?

[TTECH]

http://www.flightradar24.com/dvbt-stick

I have followed exactly the same instructions on my laptop and there it works.
Jetvision told me to download a previous version of RTL1090 so I will try that.

It's probably a driver problem so I would like to uninstall them completely.

[Anmer]

If you find a way to uninstall the drivers, please let us know.  I haven't.

[TTECH]

I managed to completely uninstall the drivers and install the good drivers.
(Uninstall in device manager and restart the computer; repeat that until the computer doesn't recognise the device anymore)
Still the same problem...even with older versions of the RTL1090 program.

[IanH]

There are different version of zadig for Windows XP and Windows 7 - did you use the correct version?

And did you use the 32bit versions of the drivers:

"Copy the files below from the rtl-sdr-release/x32 folder (even if you have a 64-bit machine) to the folder containing the extracted RTL1090 files"

Just two things I've done wrong in the past!

[TTECH]

Yes both things are done right.

[TTECH]

Crash report:

Code Select Expand

Probleemhandtekening:
  Gebeurtenisnaam van probleem: BEX
  Naam van de toepassing: rtl1090.beta3.exe
  Versie van toepassing: 3.0.3.153
  Tijdstempel van toepassing: 2a425e19
  Naam van foutmodule: libusb-1.0.dll
  Versie van foutmodule: 1.0.15.10644
  Tijdstempel van foutmodule: 51685ac9
  Uitzonderingsmarge: 00007eba
  Uitzonderingscode: c0000409
  Uitzonderingsgegevens: 00000000
  Versie van besturingssysteem: 6.1.7601.2.1.0.768.3
  Landinstelling-id: 2067
  Aanvullende informatie 1: 8818
  Aanvullende informatie 2: 881889680a9406a398a7f6304bf05d98
  Aanvullende informatie 3: 1187
  Aanvullende informatie 4: 118792909535f3e4e1455836ad82fc2e

[IanH]

You will have already downloaded http://sdr.osmocom.org/trac/raw-attachment/wiki/rtl-sdr/RelWithDebInfo.zip so try running the 32 bit version of the included file "rtltest.exe" to see what error messages you get.

And the crash dump seems to say libusb-1.0.dll is the fault. So try a later version from: http://sourceforge.net/projects/libusb/files/libusb-1.0/libusb-1.0.18/. Select the Win7 version.

[TTECH]

When I run 'rtltest.exe', it also crashes(rtltest.exe).
I have replaced the libusb dll file with the newer one and now I get this error message(no crash):



If I press 'Start':

[TTECH]

Oh yes! It works!
I replaced the libusb-1.0.dll file with the new one from the 'MinGW32' folder I downloaded from here(Windows version):
http://sourceforge.net/projects/libusb/files/libusb-1.0/libusb-1.0.18/

Thank you IanH!!!

[IanH]

Well done - now enjoy your dongle.

If you have any more problems or questions, the RadarSpotting team will try to help.

Thanks to Mike (Anmer) for creating this forum so we can help each other.