Unable to start Basestation

[iangott]

Gents

Unable to start basestation. Windows 10 and new computer for 1 year. All working fine with no problems until this morning. On start up get 'disk I/O error' Any offers??

Ian

[mhm]

Does your pc start up ok.?

Is it just Basestation that does not start.?

[iangott]

Computer and everything starts ok only base station that will not start. Just get that error message

[David Finch]

Hi
I had the same problem with my laptop.

I noted that the Basestation.sqb file that was being used was in the virtual store folder which is something I've never liked from day1.  What I ended up doing was to turn 'user accounts control' off (from control Panel) , move the whole Kinetic folder from 'Program Files (x86)/Kinetic' so it's now a folder under the 'Documents' folder (Documents/Kinetic).  I then moved the Basestation.sqb file into the Basestation folder and totally removed it from the 'virtual store' folder.  To move the folder I used 'copy' (CTRL C) and 'paste' (CTRL V).  Once copied, I then removed the Kinetic folder from the 'Program Files (x86)' folder and set up new short cuts on the desktop to both the Basestation and Basestation Reporter options.

Original Path for the Basestation folder was C:\Program Files (x86)\Kinetic\Basestation with the Basestation.sqb file in C:\users\<pc name>\appdata\local\virtualstore\programfiles (x86)\Kinetic
New Path for the Basestation folder is C:\users\<pc name>\Documents \Kinetic\Basestation with the Basestration.sqb file in the same folder.

Worked for me, now no disk error message.
Hope that helps
DF

[iangott]

Ok  will check when I get home as I'm away on business for 2 days. Will let you know how I get on

[iangott]

David,

Thanks for the heads up. I regularly check the Virtual store since I got this new PC and nothing ever went in. However on getting home tonight, checked and it had placed a basestation.sqb-journal file with only 1kb of info on it, into the virtual store. I copied this file, placed it in my Kinetic folder in the C drive, then deleted the 'new' Kinetic folder in the VS. I then took the original Kinetic folder out of the Program files and made up a new folder with Kinetic programme in. Hey presto all working as normal. Phew!!!!

Regards

Ian

[Anmer]

Thanks for the update.

I always prefer to create a new folder outside of any Program Files location and install BaseStation there.  If one is copying over files from another PC that were installed in Program Files, the active sqb file may be in the Virtual Store, as you found.

Good to know it's all working for you.