AirNav Alerts Problem

[Anmer]

Problems again?

Customer:

"Air Nav---- I think we have a problem again. Only one squawk e mail yesterday and none today."

AirNav:

"From our server monitoring system everything has been running OK without any outages.
Any other users experiencing the same problems?"

Customers:

"My auto log yesterday took about 5 hours to arrive. Today's came on time with no problems however."

"Although Auto-Log reporter stated Message sent with success no Log-arrived. Manual sending fails too on the XP machine. Alerts are working fine."

"Manual log sent last night, received email saying 'message is waiting at airnavsystems.com.The message will be retried for another 30 hours'."

[Anmer]

AirNav:

"We have been monitoring our email server today and everything seems to be Ok with it.
There is no reason not to work perfectly. Maybe the above problems were related to yahoogoups outages.
Still waiting for more news from our users."

Customers:

"Well another day has past in good old KATL and once again not a single E mail alert for Squawks. That one squawk(e mail) in the last three days. Guess it will be yahoo fault, and everything at Air Nav is work as it should according to there monitoring. And yes I all the check marks/info in all the right places. "

"I have to say that I'm currently testing email alerts (I normally don't use them) and they are arriving in my inbox instantly at the moment. As soon as an alert appears in RadarBox, I go to Outlook, and there's the email.

If Yahoo are indeed having problems (wouldn't be the first time) it's a bit tough to blame AirNav."

AirNav:

"We have re-checked one more time and the email server has no problems. We've installed a new software for this a week ago and since then no problems in sending emails / no SMTP outages. We also confirmed that airnavsystems.com IP is not listed in any spam detection engine. So as far as we can tell everything is working absolutely OK on our side."